Domestic abuse - getting help

Cheshire East Domestic Abuse Hub - call 0300 123 5101

Are you living in fear of your partner or family member

Have they:

• called you names and made you feel bad about yourself
• made you afraid by threatening you or your children
• behaved violently towards you
• stopped you seeing your friends or family
• kept you without money
• Do you feel you could be seriously harmed

Remember:

• you are not to blame
• you are not alone
• you can get help
• you are already a survivor
• you can get your life back
• you cannot change the person who is hurting you but you can take steps to make you and your children safer.

Are you concerned about your behaviour 

There is also help for you if you want to change the way you behave in your family and relationships.

• Have a look at myCWA for lots of support and advice 

Are you concerned about someone else’s safety 

You can get advice about how best to support the person you care about too. You can speak to someone by phoning the Hub or you can get tips and advice from Open the Door.

Cheshire East Domestic Abuse Hub

Cheshire East Domestic Abuse Hub (CEDAH) is a single point of contact, information, consultation, referral, triage and case allocation for families affected by domestic abuse and those who support them - formally or informally. 

High risk cases go straight to our Independent Domestic Violence Advocacy team. Hub staff call all other people referred in to identify what package of support is best for the whole family.

24-hour National Domestic Abuse Helpline:

• Call 0808 2000 247 if you require immediate support out of office hours
• Support is also available through the National Domestic Abuse Helpline website via Live chat and British Sign Language

Domestic Abuse Customer Commitment

Cheshire East Council is committed to supporting those who suffer from Domestic abuse. How we aim to do this is outlined in our Domestic Abuse Customer Commitment (PDF, 829KB).

Contact us:

Cheshire East Domestic Abuse Hub 

• telephone: 0300 123 5101
• text: 07771 941 464
• email: cedah@cheshireeast.gov.uk
• for referrals use cedah@cheshireeast.gov.uk

Adult Safeguarding – out of hours

• telephone: 0300 123 5010 or 0300 123 5022

Children’s Safeguarding – out of hours

• telephone: 0300 123 5012 or 0300 123 5022

Housing options / homelessness team – out of hours

• telephone: 0300 123 5017 or 0300 123 5025

NCDV  (Help with injunctions etc)

• telephone: 0800 970 2070

DV  Assist (Help with injunctions etc)

• telephone: 0800 195 8699
• dvassist website

Police (24 hours - non urgent)

• telephone: 101

Rape and Sexual Abuse Support Centre

• telephone: 01260 697900

Samaritans

• telephone: Crewe - 01270 216666
• telephone: Macclesfield 01625 4260000
• national free number: 116 123

Always ring 999 if in immediate danger

Referrals

• Domestic Abuse - Referral Toolkit

Page last reviewed: 25 January 2024