Domestic abuse: get help

Jump to:

• Recognise domestic abuse
• Get help and support

Recognise domestic abuse

Are you feeling afraid of your partner or a family member? You might be experiencing domestic abuse if they:

• call you names or make you feel bad about yourself
• threaten you, your children, or make you feel afraid
• behave violently towards you
• stop you seeing your friends or family
• control your money or leave you without any
• make you feel you could be seriously harmed

See more on how to recognise domestic abuse in a relationship on GOV.UK.

Remember

You are not to blame. You are not alone. Help is available.

You cannot change the person who is hurting you, but you can take steps to make yourself and your children safer. 

Get help and support

Domestic Abuse Front Door

The Cheshire East Domestic Abuse Front Door provides help and advice to anyone affected by domestic abuse. You can contact them if you:  

• need support for yourself
• are worried about someone else and want advice
• need refuge accommodation
• are a professional making a referral or looking for information
• are worried about your own behaviour and want help to change

How to contact the Domestic Abuse Front Door

You can contact the team by:

• Phone: 0300 123 5101 (Monday to Friday, 9am to 4.30pm)
• Text: 07777 941464
• Email: dafsu@cheshireeast.gov.uk  
• Or make a referral online - for professionals or you can also self-refer

National Domestic Abuse Helpline

Call 0808 2000 247 for free, confidential support 24-hours a day, 7 days a week.

You can also use live chat or British Sign Language (BSL) on the National Domestic Abuse Helpline website.

Other contacts 

Adult Safeguarding

Phone: 0300 123 5010 (office hours) or 0300 123 5022 (out of hours)
For more information, see: Concerned about an adult.

Children’s Safeguarding

Phone: 0300 123 5012 (office hours) or 0300 123 5022 (out of hours)
For more information, see: Concerned about a child.

Housing options / homelessness team

Phone: 0300 123 5017 (office hours) or 0300 123 5025 (out of hours)
For more information, see: Housing advice. 

National Centre for Domestic Violence (NCDV)

Phone: 0800 970 2070, or visit National Centre for Domestic Violence for help with injunctions.

Domestic Violence Assist

Phone: 0800 195 8699, or visit Domestic Violence Assist for help with Non-Molestation Orders, Prohibited Steps Orders and Occupation Orders.

Police

Phone: 101 (non-urgent)
Phone: 999 if you are in immediate danger.

Rape and Sexual Abuse Support Centre

Phone: 0300 363 0063 (office hours) or visit Rape and Sexual Abuse Support Centre.

Samaritans

Phone: 116 123 or visit Contact a Samaritan.