Cookies information

A cookie is string of text information that is placed on your computer via your web browser. It can store helpful information for the site owners that help them understand your use of a website.

What cookies are used on this site uses and why

Essential cookies

Cookie preference

  • CookieControl - this cookie is used to remember a user’s choice about cookies on Where users have previously indicated a preference, that user’s preference will be stored in this cookie.


This website uses Browsealoud, an accessibility and reading support add-on that helps you to read the content. To learn more about Browsealoud, visit

Browsealoud stores some data in the Local Storage in your browser, to enable the add-on to work correctly and remember your preferences. Examples of preferences include colour choices, translation language choices, or screen mask configuration. Look at the Browsealoud user settings panel to see all the different types of information.

Browsealoud also stores the toolbar state. This ensures that when you enable an icon, it will remain enabled when you return to the website, or navigate to another page.

Browsealoud does not transmit any of this information to Texthelp servers.

Browsealoud also continues to use anonymised Google Analytics to collect general usage statistics to help us improve Browsealoud in future releases. This usage is considered to be a Tracking Cookie under EU Cookie Law, and it is important that users are able to opt out of this.

IP Anonymisation is used to ensure that both Google and Texthelp cannot identify individual users. Browsealoud does not log any personally identifiable information in these Analytics.

Analytics cookies

Google Analytics

Like many websites, we use Google Analytics to help us to identify the way in which our website is used so we can try to improve it. The following cookies are set by Google analytics:

  • _ga_L4QXT7FH24
  • _ga
  • _gcl_au
  • _ga_2ZD7ZW3NXX

These are all used to collect non-personal information about how visitors use our site in terms of the numbers of visitors, the pages that they visit and the website they came from. Find out more about Google analytics cookies

Marketing cookies

Twitter feed

We would like to embed a Twitter feed on some pages. In return, Twitter use marketing cookies to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

  • guest_id
  • personalization_id - this cookie possesses information about how an end-user uses the website and also about the advertising that an end-user can see before visiting the said website

Facebook feed

We would like to embed a Twitter feed on our home page. In return, Facebook use marketing cookies to track visitors across websites. 

  • _fbp - used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers

YouTube videos

We have embedded privacy-enhanced YouTube videos on the site. Privacy-enhanced mode allows us to embed YouTube videos without using cookies that track viewing behaviour. This means that when loading the page, no activity is collected to personalise the viewing experience. If a viewer clicks or taps to play the video, the following cookies are enabled:

  • NID - DoubleClick set this cookie (owned by Google)to help to build your interested profile and also to show you related ads on different sites
  • 1P_JAR - This cookie possesses information about how an end-user uses the website and also about the advertising that an end-user can see before visiting the said website.

How to change cookie settings

You can change your cookie preferences at any time by clicking on the ‘C’ icon in the bottom left hand corner of your screen. You can then adjust the available sliders to ‘On’ or ‘Off’, then selecting close. You may need to refresh your page for your settings to take effect.

Alternatively, most web browsers allow some control of most cookies through the browser settings.

To find information relating to other browsers, visit the browser developer's website.

Further Reading

Page last reviewed: 12 January 2024