Our social media accounts
We use a range of social media accounts.
Our principles and acceptable use guidelines set out how we manage our social media spaces and what you can expect when interacting with us.
We encourage people to follow and like our corporate accounts as they contain information that works towards meeting our vision of engaging the public by providing accurate, up-to-date information, especially during emergency situations.
Our social media accounts provide information on:
- our activities and priorities
- news, events and campaigns
- emergency communications - for example weather and road alerts, or major incidents.
These accounts are designed for sharing information and engaging with the community, not for handling individual service enquiries. For general enquiries, emergency contact and customer service centre information, see our contact us page.
For information about how we comply with all laws concerning the protection of personal information, including the General Data Protection Regulation (GDPR), view the council’s privacy notice.
Facebook
- www.facebook.com/CheshireEastCouncil - like us on Facebook and help celebrate Cheshire East, its culture, environment, people and places. Keep up to date with news and events from Cheshire East Council.
- www.facebook.com/CECRangers - Cheshire East Countryside Ranger Service news and events for the enjoyment of residents and visitors. Country parks, linear trails, picnic areas and other areas of open space in Cheshire East.
- Find your nearest library - each library in Cheshire East has its own Facebook page
- www.facebook.com/FISCheshireEast - Family Information Service - a free, impartial advice and guidance service for families and those who work with them.
- www.facebook.com/CECFamilyHubsSouth - Family Hubs covering Crewe, Nantwich, Sandbach, Alsager and Middlewich
- www.facebook.com/CECFamilyHubsNorth - Family Hubs covering Wilmslow, Knutsford, Macclesfield, Poynton, Disley, Congleton and Holmes Chapel
- https://www.facebook.com/CECTogetherForFostering - news and information from our fostering community
- https://www.facebook.com/participationyss - Cheshire East Youth Support Service
- https://www.facebook.com/CECommunities - supporting volunteers, non-profit groups and communities across Cheshire East
- https://www.facebook.com/CEyouthsupportservice - for young people aged 13-19 yrs (25 with special educational needs or disabilities). Part of the early help and prevention services in Cheshire East.
- https://www.facebook.com/AdoptionCounts - Regional Adoption Agency for Manchester, Cheshire East, Salford, Stockport and Trafford.
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- @CheshireEast - news, views and announcements from the Cheshire East Council communications team and services across the Council.
- @CECLibraries - official channel featuring Cheshire East Libraries news and events - providing information and inspiration for learning and leisure.
- @CECRangers - updates from Cheshire East Ranger service who enhance and protect the countryside and urban sites within Cheshire East, while promoting the use of the Council’s outdoor recreational facilities.
- @Four4adoption - four councils working together to provide a brighter future. View life differently. Adopt a child.
- @tatton_park - events, news and updates from the historic estate of Tatton Park and its 50 acres of award winning gardens.
- @CEC_TS - Cheshire East Trading Standards, protecting consumers and honest businesses.
YouTube
LinkedIn
Instagram
Bluesky
Our social media principles and acceptable use guidelines
Four core priniciples:
- Transparency: We aim to provide accurate, timely information.
- Respect: We welcome constructive comments and discussion.
- Safety: We will remove content that is offensive, discriminatory, or harmful.
- Privacy: Please do not share personal details or sensitive information.
Acceptable use
Most social media networks have their own official rules and guidelines, which we will always aim to follow.
To keep our social media spaces safe and helpful, we ask that you:
- be respectful and avoid offensive, abusive, or defamatory language
- do not post spam, advertising, or repetitive content
- do not share personal or confidential information
- avoid political campaigning or lobbying
We reserve the right to hide or remove posts that break these rules. Blocking followers is a last resort and only used for repeated or serious breaches. In emergencies, if you are blocked from one of our channels, you can use our media hub or alternative social media channels to see updates.
Moderation and customer service
Our accounts are monitored during office hours, with some auto-moderation during non-working hours. We aim to respond to general questions where possible, but for specific issues, please use the service pages of this website.
External links
We sometimes share links to external websites for additional information. Cheshire East Council is not responsible for the content of external sites.
Facebook comments
While we welcome feedback, we don’t enable public commenting on all our Facebook posts. This is partly due to the resources required to monitor and respond to comments, and to ensure that conversations remain respectful, accurate, and constructive.
In recent times, we’ve seen a rise in misinformation and harmful content from a small but vocal minority. This can undermine the purpose of our communications and negatively affect the experience for other users. Unfortunately, we don’t have the capacity to moderate every comment or remove inappropriate replies across all posts.
That’s why we’ve chosen to turn off comments on some Facebook content. We continue to allow comments on certain posts – such as during emergencies or on key topics like devolution.
We offer a variety of other ways for people to have their say, including surveys, customer forms, attendance at public meetings, and conversations with ward councillors. These channels are better resourced to handle feedback and enquiries effectively.
We’ll keep our approach under review. If you have a question or would like to share feedback, you can do so via our contact us page.
Page last reviewed: 19 November 2025
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