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Support for landlords

We offer free advice and support if you're experiencing issues with a tenancy, including anti-social behaviour or rent arrears.

We can work with you and your tenants to resolve problems and help sustain successful tenancies.

Landlord offer

We want to work with landlords in the area who can help provide good quality, affordable housing and in turn we can provide an enhanced offer of assurance for households we refer to you as prospective tenants.

This is a dual commitment to both private rented sector landlords and their tenants. The objectives of Cheshire East Council Housing Options service are to:

  • work with landlords to ensure that tenancies are conducted correctly
  • ensure fair access to private rented property for people in housing need
  • provide assurances to landlords to aid the smooth running of tenancies
  • help people to overcome barriers in finding rented accommodation

Where a tenant is referred by Cheshire East Council to a Private Sector Landlord and a tenancy is agreed, the Housing Options Service will:

  • provide a single point of contact for any tenancy issues
  • conduct a pre-tenancy assessment to establish the suitability of the tenant for the tenancy
  • help tenants in receipt of housing benefit or universal credit to apply for direct-to-landlord payments
  • act as a liaison between landlord and tenant with a particular focus on ensuring the smooth running of the tenancy during any fixed term
  • deliver a tenancy health check during any fixed term to ensure that the property condition is maintained and that the property remains affordable to the tenant
  • work with tenants to maximise their income and manage their budget with a priority to tenancy sustainment
  • where required, refer the tenant to a floating support service at tenancy start to support with transfer of bills and rent payments to their new home
  • support the tenant with rent in advance and deposits, where the tenant qualifies.