Meet CeCe - our digital assistant

Meet CeCe - our digital assistant

CeCe, our Artificial Intelligence (AI)-driven digital assistant, is here to provide real-time assistance with a wide range of council services 24/7. CeCe uses innovative AI technology that is already helpings thousands of people across the world every day. 

CeCe can provide instant answers to a wide range of common queries. You'll speak to CeCe when you call us.

CeCe is an additional service that complements the other ways you can contact us. She uses AI to understand what you are asking and will reply to you in a human-like way. If CeCe can’t answer your question, then she will direct you to a member of our team who can help.

Next Speaking to CeCe on the phone