In this section
Speaking to CeCe on the phone
When you call our customer contact centre, CeCe may be the first voice you hear.
Rather than selecting from a series of menu options, you can explain what you need help with in your own words. CeCe will try to answer your question, help you find information, or direct you to the right service.
If additional support is needed, CeCe can transfer your call to a member of our customer services team.
If CeCe provides information that is available online, she may offer to send a link by text message so you can access it directly.