Late and non-payment of Council Tax
Have you fallen behind with your payments?
If you are struggling to keep up with the instalments on your bill and want to request that your instalments are rearranged to make them more manageable it may be possible to recalculate or even extend the instalments.
We will do our best to work with you where possible. Fill in the payment plan form below if your account is not subject to court action.
Do not fill in this form if you have been issued with a summons for non payment or if court action has already taken place.
If your account is already subject to court action, meaning you have received a summons or we have already obtained a Liability Order against you, please complete the form below.
Do not complete the form if your case is with an enforcement agent, that is Bristow and Sutor or Jacobs as you will need to contact them direct to arrange payment.
If you have previous years arrears you may have to complete both forms.
If someone else is helping you sort out your Council Tax, you can give us permission to talk to them by signing and returning our authority to disclose form (PDF, 151KB)
What you should do if:
Free debt advice
You can get free advice on managing debt from the following places:
If you are struggling with debt and financial management, you may be eligible for a period of respite where your creditors cannot take action to collect your debt known as ‘Breathing Space’. This is not something we can arrange for you. You should contact one of the organisations listed below for more information on the qualification criteria and details on how to apply:
If you enter a period of Breathing Space, most of your debts will be protected to allow you time to enter a debt solution such as a Debt Relief Order, Individual Voluntary Arrangement (IVA) or repayment plan.
During Breathing Space, you may still receive Council Tax bills if:
- you move house
- your entitlement to a Council Tax reduction changes
- an additional charge is applied to an unoccupied property
- a new Financial Year begins
You will need to make payment as requested on the bill, but do not need to worry about any debt you have included in your Breathing Space application.
Once your Breathing Space ends, if you have not entered a formal debt solution, we will write to you. To avoid further recovery action you should Contact the Council Tax Team to discuss your case immediately.
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