Paying your Council Tax
We offer a range of easy and convenient ways to pay your Council Tax.
Ways to pay
Always quote your Council Tax account number when making a payment.
Ways to pay your Council Tax
|Payment icon||Ways to pay Council Tax||Payment details|
||Set up a Direct Debit online
Set up or amend a Council Tax Direct Debit
Choose a monthly payment date; 1, 5, 10, 15, 22 or 27 of the month
You will need your bank account number and sort code
Remember to quote your Council Tax account number
Sort code: 20-24-41
Account no: 83728765
Note our sort code has changed
You need to make the payment a few days before the first of the month to make sure we get it in time
You can set up a regular payment (standing order) so you don’t have to remember to pay every month, or you can make one-off payments each time.
If you set up a regular payment, you need to change the amount every April when you get your bill and find out your payments for the year.’
||Make a payment using the Pingit app on your smartphone
||Automated payment line
0300 123 5039
Open 24 hours a day, 7 days a week
||Pay at any UK Post Office or any shop that displays the PayPoint symbol
You will need to take your bill with you to make payment using the barcode on the back
Post Offices will take debit card payments, you can use the Post Office Branch Finder to find your local Post Office
PayPoint will only take cash payments, you can use the PayPoint finder to find your nearest PayPoint store
Change the way you pay your instalments
Annual Council Tax bills are issued in March. You might get a new bill part way through the year if your circumstances change. You can ask for your instalments to be spread over 12 months from April to March if you have not already arranged this.
Contact the Council Tax team to arrange this as soon as you get your bill so we can change the details on your account.
You can choose to pay the full amount all in one go. To do this you’ll need to pay by 1 April.
Depending on your circumstances, you might be able to get a reduction on your Council Tax bill or some help towards paying it. See Council Tax reductions for occupied properties and Council Tax and unoccupied properties. You must keep paying the amount on your current bill until we send you a new one.
If you are struggling to pay your Council Tax we will do our best to help.
Direct Debit Guarantee
This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits.
If there are any changes to the amount, date or frequency of your Direct Debit, Cheshire East Council will tell you 10 working days in advance of your account being debited or as otherwise agreed. If you ask us to collect a payment, we will confirm the amount and date at the time of the request.
If Cheshire East Council or your bank or building society make a mistake in taking a Direct Debit, you are entitled to a full and immediate refund of the amount paid from your bank or building society.
If you receive a refund you are not entitled to, you must pay it back when we ask you to.
You can cancel a Direct Debit at any time by simply contacting your bank or building society. They might ask for confirmation in writing. If you do cancel a Direct Debit, please tell us.
The reason we offer a choice of payment dates for Direct Debit and not for any other method is to encourage more people to decide to pay by Direct Debit. This is because Direct Debits cost far less to process than any other type of payments – so when you pay by Direct Debit, more of your Council Tax goes directly to providing services.
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