Website changes

We are changing our website to make it easier for you to access our services online. This is happening in phases so you'll start to notice some parts of the website looking different.

Find out more about the web site changes

Domain terms and conditions

Customer Service Level Agreement

We take our customer service commitments seriously and you should expect to wait no longer than five working days before receiving an acknowledgement of your communication and a response.

Abuse email

Contact domainmanagement@cheshireeast.gov.uk for any domain name related queries you may have or domain name abuse.

Complaints and escalation process

You can use the formal complaints form to report any concerns you have with our domain name registration.