Website changes

We are changing our website to make it easier for you to access our services online. This is happening in phases so you'll start to notice some parts of the website looking different.

Find out more about the web site changes

Request a copy Business Rates bill

The quickest and easiest way to get a copy business rates bill is to use your Cheshire East account (you can register for a Cheshire East account if you don't already have one).

Cheshire East Account

You can use your account to:

  • see details of your Business Rates, Council Tax or Benefits accounts
  • view copies of documents instantly

Let us know about changes to your account

If there have been changes to your business rates account, you will need to tell us about these changes before we can issue a new bill. The easiest way to tell us about any changes to your business rates account is to fill in our online form using the button below. You can do this at any time of day or night.

Contact us form

If you are unable to register for an online account, you can request a paper copy business rates bill. The copy bill will be sent by 2nd class post to the correspondence address that is shown on your business rates account.

We will aim to issue the copy bill within 8 working days, but this may be longer during busy periods.

Request a copy Business Rates bill

If your business rates account has been registered for a Cheshire East account, a copy bill will not be issued in the post.

Contact Business Rates

Customer Service Team available for telephone enquiries: Monday–Friday, 9am–1pm.
Business Rates, PO Box 622, Crewe, CW1 9JH