Website changes

We are changing our website to make it easier for you to access our services online. This is happening in phases so you'll start to notice some parts of the website looking different.

Find out more about the web site changes

Pubs and live music venue relief

The government have announced that from April 2026 to March 2027, eligible pubs and live music venues will benefit from a 15% business rates relief on top of the support announced at Budget 2025. Their bills will then be frozen in real terms for a further 2 years.

Eligibility

You can find details about eligibility on GOV.UK.

How to apply

You do not need to apply for this relief. If you qualify, we will apply it to your account automatically. If you think you are entitled to the relief but haven’t received it, contact the Business Rates team.

Contact Business Rates

Customer Service Team available for telephone enquiries: Monday–Friday, 9am–1pm.
Business Rates, PO Box 622, Crewe, CW1 9JH