We work to provide assistance where it is most needed during flood events.

Flooding advice

The gov.uk website and flood hub provide guidance on how to prepare for flooding, along with how to get help during and after the flood event.

If it is an emergency and there is danger to life as a result of flooding you should call 999.

Flooding: key tasks

  • Do not walk or drive through floodwater.  Stay safe and dial 999 if you need emergency assistance.
  • Flood water is often contaminated so discard or wash and disinfect anything that comes in contact with flood water
  • Do not lift manholes or attempt to access drainage systems unless authorised to do so. You could be putting yourself or others in danger and diverting floodwater.

Flood Risk

If you live in a flood risk area, you need to understand that risk and plan for flooding. Have an action plan ready in the event of flooding and ensure that your property has the correct insurance, flood resilience and resistance measures in place.

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