NHS App with MyCareView

The NHS App with MyCareView is now available for everyone in Cheshire East, providing you with access to:

  • your GP information
  • your hospital information from Macclesfield or Leighton Hospital

All of this and more is available to you now through the convenience of your smartphone.

The NHS App is created by NHS Digital, and is the only health app you’ll need in order to manage your health and wellbeing online. Other online health services are available.

The NHS App is not the same as the NHS COVID-19 App which is for contract tracing  and available to download in England and Wales

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NHS App Wayfinder with MyCareView – now live at East Cheshire NHS Trust! 

We have been working with NHS England and Patients Know Best to improve visibility and access to your hospital appointments, information and support through NHS App and MyCareView.   

A new feature is available to patients at East Cheshire NHS Trust, who can now access their hospital appointment information within NHS App itself. 

How does it work and how can I see my hospital appointments 

Within the NHS App Appointments section is a new feature – called Referrals, hospital and other appointments. Your East Cheshire NHS Trust appointments will be listed here once you have chosen to link NHS App and Patients Know Best.   

To see this new feature in NHS App you will also need to be registered with a GP practice in East Cheshire. Please see the following questions and answers page for details on which practices in Cheshire have MyCareView available in NHS App.  

Access your MyCareView account on your desktop

As well as seeing your hospital information on the NHS App, you can also view it separately through your MyCareView account on a desktop; and get access to a range of further features such as:

  • sharing your care record with family, friends, or care professionals
  • integrating it with your favourite health or fitness tracking device

Login or Register for your MyCareView account

See more about how the NHS App fits in with the MyCareView initiative in Cheshire East:

You’ll be able to:

New for Cheshire patients - see your hospital appointments and letters

View any appointments and see any letters you may have from Leighton or Macclesfield Hospital.

Book and cancel appointments

Book, view and cancel appointments at your GP surgery.

View your records

Access your GP medical and hospital records, if you've received care at either Macclesfield or Leighton Hospitals.

Order repeat prescriptions

See your available medicines and place an order.

Check and record your symptoms

Find trusted NHS information on hundreds of conditions and treatments and get instant advice.

Register your organ donation decision

Choose to donate some or all of your organs and check your registered decision.

Access results and information about your care from your GP

Access results and information about your care from your GP and hospital.

The NHS App gives you more control over your health and care

You can use it wherever you are, at any time of the day or night.

As it is integrated with the MyCareView Patient Portal in Cheshire East, you will be able to access your hospital information alongside your GP information; giving you more control, confidence, convenience, and consistency in your care than ever before.

Owned and run by the NHS

The app is designed and operated by the NHS in England to give you access to a range of services.

The MyCareView Patient Portal is built by UK-based healthcare software company Patients Know Best (PKB), in partnership with NHS England, and the Cheshire East Partnership (which includes local NHS organisations and Cheshire East Council).

Ask your GP surgery about their plans to introduce the NHS App with the MyCareView Patient Portal.

Get started with the NHS App

Get started with the NHS App:

  • 1. Download the NHS App from the iOS App Store or the Google Play store
  • 2. Login to the NHS App with your NHS details
  • 3. Select: “Appointments”
  • 4. Select: “Hospital and other appointments”
  • 5. Select: “View appointments”
  • 6. Select "Continue"
  • 7. Agree to share your NHS information
  • 8. Create login details for Patients Know Best
  • 9. Review and agree your sharing settings
  • 10. You’re all set

You’ll get an email notification whenever something happens on your MyCareView Patient Portal, such as a new appointment.

Tips to make the most of the NHS App with MyCareView

Tips to make the most of the NHS App with MyCareView

  • Your appointments, symptoms and health information are all easily available once you log in.
  • Communications and letters from your clinical team are found by selecting "Messages" and "Consultations, events and messages".
  • You can find more links to services and resources to help your health and wellbeing by selecting “Your Health” and “Shared health links”.

Page last reviewed: 22 November 2022

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