Private hire operators licence
We are asking customers to only submit essential applications. Please be aware that it may take some time to review and process your application. You should expect most applications to take longer than normal to process. Please see our Taxi Guidance Covid-19 (PDF, 230KB) for more information on how to apply for a licence.
A private hire operators licence is required in order to be able to accept bookings for private hire vehicles. If you are a vehicle proprietor you may work for any existing operator. However, if you wish to apply for your own licence to operate from premises which will be used as a booking office, you need to contact the Council's Planning Department.
Individual applicants only - Right to work in the UK (Changes to the Immigration Act 2016) - From 1 December 2016 we must comply with the Immigration Act 2016. The Act places a duty on the council to only issue licences to individuals who can demonstrate that they have the ‘Right to work in the UK within the taxi trade’. Please provide Document(s) from either List A or List B (PDF, 281KB), which demonstrates that you have the right to work in the UK within the taxi licensing trade.
Application form and conditions
- Private Hire Operators Licence - £360.00 (5 years)
New Check and Send Service
A new Check and Send Service will be available for Joint Driver and Vehicle applications from the 18 September 2017. The purpose of this service is:
- to check all sections of an application are filled out
- to make sure that all supporting documents (including photos) are submitted with the correct applications
- to check the correct fee has been paid
- to provide information on the application processes
Each applicant who does not accept the service needs to be aware this could cause a delay in processing their application if the correct information is not submitted.
Using the check and send service may be faster than submitting an application yourself however using the Check and Send service does not guarantee you will be granted a licence.
The fee for this service is £10.00 and is available at the Customer Service Centres.