If you want to carry passengers for hire and reward – the reward could be money or not – using a vehicle with eight passenger seats or fewer, you will need a licence. For example, a hotel offering a pick-up or drop-off service will need a licence, even if the passengers don’t pay a fee.
There are two main types of vehicle that we can license for public hire:
- Private Hire – with this licence, you can only work from private hire operators base
- Hackney Carriage – with this licence you can work from the town’s taxi ranks and be hailed on the street. Hackney carriages can also work through a private hire operator
For private hire or hackney carriage work, both the driver and vehicle must be licensed. A driver of the vehicle may also need an operator’s licence if they are taking private hire bookings directly.
Report an accident involving a taxi
This online form can be submitted by or on behalf of the driver of the vehicle or any other affected party.
Complain about a taxi
Use this online form to complain about a taxi driver, a taxi vehicle or a taxi operator.
Access to public computers in Cheshire East
There are public access computers in most libraries in Cheshire East and the Crewe and Macclesfield Customer Service Centres.