Taxi Licensing

If you want to carry passengers for hire and reward – the reward could be money or not – using a vehicle with eight passenger seats or fewer, you will need a licence. For example, a hotel offering a pick-up or drop-off service will need a licence, even if the passengers don’t pay a fee.

There are two main types of vehicle that we can license for public hire:

• Private Hire – with this licence, you can only work from private hire operators base
• Hackney Carriage – with this licence you can work from the town’s taxi ranks and be hailed on the street. Hackney carriages can also work through a private hire operator

For private hire or hackney carriage work, both the driver and vehicle must be licensed.  A driver of the vehicle may also need an operator’s licence if they are taking private hire bookings directly.

Report an accident involving a taxi

This online form can be submitted by or on behalf of the driver of the vehicle or any other affected party.

• Report an accident involving a licensed vehicle

Complain about a taxi

Use this online form to complain about a taxi driver, a taxi vehicle or a taxi operator.

• Make a complaint about a taxi

Access to public computers in Cheshire East

There are public access computers in most libraries in Cheshire East and the Crewe and Macclesfield Customer Service Centres.