Housing options and social housing guide

Contents


Overview

The Housing Options Team may be able to help you resolve your housing situation. Our primary aim is to prevent homelessness where possible. 

If you are homeless or at risk of homelessness you will have a dedicated caseworker and be given a personalised housing plan. Any housing options available to you will be included in the plan. 

The Housing Options Team commission some supported accommodation across Cheshire East. This type of accommodation is ideal to provide short- or medium-term support for people who may have experienced difficulties maintaining their previous accommodation.

More details can be found on our Housing related support page.

Housing Options and Homelessness What personal information is being processed and what for Personal data – Name, address, date of birth, historic addresses, telephone number, email addressSensitive data – Income, expenditure, health and health care, employmentEquality data – Disability, gender, age, nationality, ethnicity, sexuality, marriage, sexual orientationData is collected for the purposes of contacting an applicant, identifying an applicant, establishing eligibility for assistance, determining housing needs and support needs.

Why we are allowed to use your information The Housing Act 1996 parts 6 and 7 require local authorities to assess eligibility and priority for housing. Under both acts we are legally required to investigate and evidence decisions made.By submitting an application and subsequently placing bids for properties applicants are permitting the use and subsequent sharing of information for the purposes of assessment for accommodation or support.This meets conditions in article 6 of GDPR legislation:a) The data subject has given consentc)The processing necessary for compliance with a legal obligationd)Processing is necessary in order to protect the vial interests of he data subjectThis also grants consent to the processing special categories of data in Article 9 of GDPR legislation.

Who we will share your information with Housing and accommodation support providers as determined in the Common Allocations Policy. Adults Social Care, Children’s Social care where matters of safeguarding arise.

Where we get your information from In addition to the information you provide, personal data will also be collected from previous landlords/ accommodation providers, Support and Social Workers, GPs, hospitals, HMRC, Police, Probation services, DWP, or publicly available sources such as social media, news and public records

How long we will keep your personal information 7 years from the last renewal of your application.

How your information is stored On a secure data base, hosted on external servers, access is authenticated and password protected.

What happens if you don’t provide us with your information If you do not consent to providing information, we may not be able to permit an application for accommodation or support.

Will your information be used to make automated decisions No Your rights You have several rights regarding your personal data, including withdrawing your consent where we have asked for it. You can also ask for a copy of the information we hold about you and ask us to correct anything that is wrong. For detailed information about your rights please see our privacy notice at www.cheshireeast.gov.uk

 

Contact Housing Options

Email: housingoptions@cheshireeast.gov.uk
Phone: 0300 123 5017

Page last reviewed: 20 May 2024