Housing related support

Housing related support is available to support residents of Cheshire East at a time of need and to prevent them from falling into crisis.

It supports people with complex needs and can either help them to gain independence where this is achievable, or to receive a suitable service to support them to maintain accommodation and prevent homelessness. It provides support to some of the most vulnerable residents of our Borough, including both families and single people.

The types of support available

Floating support services can work with you wherever you are in Cheshire East. It is available whether you live in a private rented home, social housing or a home that you own. Services can also work with you if you are homeless so long as you can be contacted either directly or via a friend/relative.

Supported Housing provides accommodation-based support if you need somewhere to live either because you are homeless or at risk of homelessness and need some support to look for a new property or to help improve your tenancy management skills.  Support staff can provide advice and support with life skills and help you to access other services if needed. They will help you to learn how to live independently and support you to move on into your own housing.

The support offered can help people to:

• set up and keep a home and/or tenancy
• manage finances, get debt advice and apply for benefits
• gain financial independence through access to education, training and employment
• feel safe and secure in your accommodation
• gain access to other services
• establish social contacts and activities
• improve their health and wellbeing

Who can access the services

Families and single people with multiple and interconnecting needs that affect their ability to access temporary accommodation and/or to live independently.

Eligibility for these services may include (but is not exclusive to): 

• residents who have a local connection to Cheshire East (as defined by Cheshire East Housing Allocation Policy)
• residents who are facing homelessness or will be at risk of homelessness within the next 28 days
• residents whose lifestyle would put them in need of short term housing related support
• residents who are unlikely to be able to sustain their independence without support

How we deliver housing related support services

We provide housing support for people across Cheshire East who need extra help. This service is for some of our most vulnerable residents.

Our support providers offer 162 places to live and 102 floating support services. Floating support means help for people who are living in their own homes.

The service is there for individuals and families when they need it most. Support is shaped around each person and their goals. This helps people with complex needs to move towards independence where possible. If independence is not right for someone, we make sure the right support is in place to help them keep their home and avoid homelessness.

Our service providers use new and creative ways to support people early, before problems get worse. This helps residents live more stable lives and reduces pressure on other council services.

For more information or to complete an application visit the Single Point of Access website.

Contact Housing options

Email: housingoptions@cheshireeast.gov.uk
Phone: 0300 123 5017