Report a concern about a child
Concerned about a child?
If you are worried about a child or young person, contact Cheshire East Together for Families.
If a child is in immediate danger or at risk of significant harm, call 999 and ask for the police immediately.
When to contact us
Contact us if you are worried about a child’s:
- safety or wellbeing
- care or supervision
- exposure to harm, neglect or exploitation
If you are unsure whether your concern meets the safeguarding threshold, you can still contact us for advice.
How to contact us
Phone 0300 123 5012 (option 3)
A qualified social worker will listen to your concerns and explain what will happen next.
Do not post or email safeguarding concerns.
Out of hours emergencies
For urgent child protection concerns outside normal working hours that do not require an emergency police response, contact the Emergency Duty Team:
Phone: 0300 123 5022
Information for professionals
Make a referral for help, support or safeguarding concerns
Use the Cheshire East Together for Families Multi-Agency Referral Form (MARF) to:
- request help and support for an unborn baby, child, young person or family
- raise concerns about a child's safety or wellbeing
- share information about unmet needs that may require additional support
Complete a multi-agency referral form
Using one referral form helps make sure children, young people and families get the right help at the right time. It also supports information sharing between relevant services.
Screening tools
If you are a professional, we recommend completing the relevant screening tools before contacting Together for Families. These help identify the nature and level of concern.
Need advice before making a referral?
If you are unsure whether a referral is needed or which pathway is most appropriate, contact us for a professional consultation. This helps ensure children and families receive the right support at the right time.
The Family Information Service
Page last reviewed: 01 October 2026
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