Cheshire East Consultation ServiceCheshire East Consultation Service

Concerned about a child?

If you are concerned about a child, contact our CHECS service.

The Cheshire East Consultation Service (CHECS) is the ‘front door’ for access to services, support and advice for children and their families, from early help and support through to safeguarding and child protection.

How to contact us if you are concerned about a child

Phone ChECS on 0300 123 5012 (option 3, option 2). A social worker will take details of your concerns and advise you of the next steps.

If you need to contact someone out of hours and you believe it to be an emergency that can't wait, please call our Emergency Duty Team on 0300 123 5022.

Call for a consultation - do not post or email your concerns.

If the phone lines are out of order and there is no automated message that guides you through to the service you wish to reach, contact the phone numbers below.

If you have a safeguarding concern and need to speak to a Social Worker immediately:

• 07784 492174
• 07814 369297
• 07966 305353

Professionals

If you are a professional making a referral you must complete our screening tools to pinpoint areas of concerns before consulting us.

If the concerns are not safeguarding, complete the online form and screening tools 

• Family Help referral form
• Neglect screening tool (MS Word, 189KB) - guidance notes on neglect are available on the  CESCP  website.
• Contextual safeguarding pre-screening tool (MS Word, 132KB) 
• Contextual safeguarding assessment tool (MS Word, 394KB)

The Family Information Service

Common Assessment Framework

Local safeguarding children's board