Cheshire East Consultation Service

Do you have a concern about a child?

The Cheshire East Consultation Service (CHECS) is the ‘front door’ for access to services, support and advice for children and their families, from early help and support through to safeguarding and child protection.

General public

Phone  ChECS on 0300 123 5012 (option 3, option 2).Callers will be directed to a Social Worker who will take details off the caller with regard to their concerns.  The worker will gather your information and advice you of the next step.

If you need to contact someone out of hours and you believe it to be an emergency that can't wait, please call our Emergency Duty Team on 0300 123 5022.

Do not post or email your concerns to us but call for a consultation.

If the phone lines are out of order and there is no automated message that guides you through to the service you wish to reach, contact the below phone numbers.

If you have a safeguarding concern and need to speak to a Social Worker immediately:

  • 07784 492174 
  • 07814 369297
  • 07966 305353


If the concerns are not safeguarding, complete the online form and screening tools (links below) 

If you are a Professional making a referral you must complete our screening tools to pinpoint areas of concerns before consulting us.

Online referral forms and screening tools 

Page last reviewed: 24 January 2023

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