Cheshire East Council home page

Street lighting 

Who looks after street lights

We look after most street lights, illuminated signs and bollards on adopted roads in Cheshire East.

We carry out a routine inspection of our lights every 6 years by area. Our inspections pick up any defects that are structurally or electrically unsafe. 

Housing associations may look after lighting on or near their property.

Developers look after street lighting on new developments until we have adopted the lighting. Once we have adopted it then we will take over responsibility. You should contact the developer direct to report any issues with their lighting.

Town and parish councils look after some street lighting on adopted roads and you should report any issues with them to your town or parish council.  

Any lighting on a Cheshire East Council car park should be reported to our Parking Services team.

Report an issue with a street light

We do not frequently inspect street lights and illuminated signs and bollards to check that they are working, so if you notice a problem, please report it to us.

For street lighting on adopted highways use our report it form.

Report a street light issue 

It is helpful if you can give us either the column number as written on the lamp post or a nearby house number or landmark so it can be easily located.

We provide street lighting to light public roads and pavements, helping road users see potential hazards.  We do not recommend you rely on street lighting to protect you or your property.

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After you have reported an issue we will investigate the problem.

When we carry out repairs we give priority to faults that present the greatest risk to safety.

We will attend an emergency situation within 1 working day. We will look at other reported faults within 20 working days. If we are unable to repair the reported issue straight away we will let you know more about the repair work we need to do.

If street lighting is causing light intrusion into your property then you should let us know by logging it through our online report it tool.

We will try to address the issue, but we must also maintain a certain level of lighting onto the highway.

Street light provision and improvements

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At the moment, we have a policy to not install more street lights within Cheshire East. Any extra lighting installed will be as part of new developments, adjustments to the existing highway and projects funded by other sources.

If you want to move a street light as part of your dropped kerb application you will need to pay the associated costs. The costs for this can vary so please contact us for a quote. We are not always able to move the street light and if we reject your request we will contact you to explain why.

Find out more information on how to apply to re-locate an existing street light and how much it costs on our moving a street light page. 

Our light emitting diode (LED) programme was completed in 2018. As part of the council's carbon neutral target, 39,000 street lights across the borough were replaced with LEDs, saving 381 tonnes of CO₂ per year. 

Contact Highways

Report a problem online

If you consider a highways issue to be dangerous, or an emergency:

Call the Highways Customer Services Team on 0300 123 5020
during office hours 8:30am – 5:00pm

Call the Out of hours team on 0300 123 5025
after 5pm and before 8:30am, including weekends.

Highways
Floor 6
Delamere House
Delamere Street Crewe
Cheshire
CW1 2LL

Page last reviewed: 10 July 2023