Community and flexible transport services

Community, voluntary and flexible transport services include services for older people, disabled people or people who do not have access to a car and who live in rural areas without bus services.

Flexible transport

Flexible transport is a 'demand responsive' transport solution which provides an alternative means of travel for older and disabled people so that they may access their nearest village or town for essential services, such as basic shopping needs, accessing health care and social facilities or maybe banking and financial services.

The Flexible Transport service works on a demand responsive basis making around 50,000 journeys each year. All journeys must be pre-booked so that routes can be planned efficiently.

The service works best for local journeys that are flexible with respect to time. The more flexible customers can be with their journey times, the more likely it is the operator will be able to meet their request and the requests of other customers.

As with public transport, you should expect to travel with other passengers who may be going to different destinations. As a result of this, journeys will often take longer than expected and you should allow for this when making a booking request.

Flexible transport schemes in East Cheshire

Temporary Reduced Service

We are unable to run all our FlexiLink and go-too buses at the moment. We are facing unprecedented challenges through staff absences and the driver shortage being experienced by bus operators nationally.

We are actively recruiting more drivers to improve this position.  ANSA is seeking full-time, part-time and casual drivers to return our services to full operational levels as quickly as possible.

Where possible, we will try to provide one journey per week for FlexiLink passengers.   We will review the FlexiLink group bus schedule to see where we can make the fullest use of the service.

The continued patience of our passengers is appreciated and we aim to get our service levels back to normal again soon. 

Accessibility officer contact details

For further information about Community and Flexible Transport schemes in Cheshire East, contact the Accessibility Officer

Contact us

Transport Policy

For Bus and Train times call Traveline 0871 200 22 33 calls cost 12p per minute plus your phone company's access charge.

The English Traveline call centre opening hours are 7am to 10pm most days. You can find full details on Traveline's website.

Page last reviewed: 29 March 2022