Council Tax change of circumstances
You must tell us about any change in your circumstances that may affect your Council Tax so we can make sure your Council Tax is right.
Where the change might affect how much Council Tax you pay, you might pay too much if you don’t tell us immediately. Or you might not pay enough, and have to pay the extra later all in one go.
The law says you must tell us within 21 days of the change. If it’s already been longer than 21 days, you should tell us straightaway.
How to tell the Council Tax team about changes of circumstance
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What happens next when you tell us about a change of circumstance
We'll send you a new Council Tax bill confirming the new details. This can take up to 20 working days if we need more information. If we need to do an internal inspection of your property to confirm information, we will contact you to arrange an appointment.
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Cheshire East Account
We recommend that our customers sign up to view their council tax accounts online via Cheshire East account. The benefits to this include not having to wait for a paper bill to arrive in the post.
For those council tax payers who live overseas we are aware that although post is sent Air Mail there can be delays which are beyond our control. Setting up a Cheshire East account will mean that you have access to your account 24/7.
Council Tax enquiry form
Call the Council Tax Customer Service Team on 0300 123 5013 during office hours, 8.30am to 5 pm Monday to Friday, if you're unable to use our forms.
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Page last reviewed: 24 October 2023
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