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New hub makes it easier for families to contact health services

1 June 2022 

A new service has recently been launched in Cheshire East by the NHS 0-19+ Service. The Contact Hub makes it easier for families to access health services for local children and young people.

Parents and carers can now access a range of services via one dedicated telephone number – 0300 123 4058, as well as a wealth of information, support and resources via the Contact Hub’s website. Services within the hub include; infant feeding, health visiting, school nursing, immunisations and family nurse partnership.

The Contact Hub provides parents, carers and young people with:

  • Telephone advice line and signposting to local services
  • Dedicated support from 0-19+ services
  • Peer support
  • Referrals into other local services
  • Instant access to information, resources and guidance via the dedicated website and social media pages – @0219HVHubCE and @schoolnursesCE
  • Support groups
  • Access to ChatHealth – confidential text messaging service for 11-19 year olds

The dedicated children and young people’s website is a key element of the Contact Hub. With the click of a button, parents, carers, and young people can access a range of local and tailored support, information, and advice, including videos, resources – ranging from baby packs, weaning and school readiness support to wellbeing and resilience tools and vaccination schedules, as well access to local online support groups.

More information can be found via the Contact Hub.