Your adult social care assessment

Choices for Care

If you would like information and advice without having to go through a full assessment of your social care needs, visit our Choices for Care page.

Choices for Care, provides you with online support to help you to identify the support you need. This includes relevant services from the Live Well directory.

You can also choose to submit the information you provide to the Council’s Adult Social Care service, who will then contact you to consider your situation further.

Assessment of care needs

If you're finding everyday tasks difficult because of illness, disability, frailty, or a major life change, you might be eligible for support.

You may need extra help if you or someone you care for is struggling due to:

• illness or a health condition
• a disability
• frailty or ageing
• a fall, accident, or recovery from surgery
• a crisis or significant change in circumstances

How to request an assesment

You can request an assessment from Adults Social Care by: 

• Phoning  0300 123 5010
• Use Choices for Care to explore options and submit your details
• Download the adults assessment form (PDF, 439KB)  to see the types of questions that we ask you.

What happens during the assessment

A trained assessor will work with you to carry out the assessment. They will look at your needs, strengths, and the outcomes you want to achieve. They will also consider how these factors affect your wellbeing and what matters most to you.

You will be at the centre of the process. The assessor will build a full picture of your wishes and needs.

You can choose to have someone with you during the assessment, such as a family member or friend. If you find it difficult to take part and don’t have anyone suitable to support you, we can arrange for an independent advocate to help

What happens after the assessment 

If you have eligible needs, we will work with you to create a Care and Support Plan that outlines the support you require.

You will  have financial assessment to see if you need to contribute towards the cost of your care. We’ll give you information about independent financial advice and help you check that you're receiving all the benefits you're entitled to.

If you’re not eligible for support from the Council, we’ll still offer advice and information, and signpost you to other organisations or services that may be able to help.

Urgent or emergency help

If your needs change or become urgent:

Phone: 0300 123 5010