Council Tax News

Account

We are currently experiencing a high volume of activity affecting access to our Customer’s Online accounts. If you cannot access your account please try again later and accept our apologies for any inconvenience as we work to resolve this.

We have sent out the  Council tax bills for 2022-2023

See your Council tax bill explained or find out more about Council Tax

£150 Council Tax Energy rebate

The Government announced on 3 February measures to help protect millions of households from rising energy costs. This includes a ‘£150 council tax energy rebate’. 

Over the coming weeks we will start to make the £150 rebate payment to qualifying households. This will be a payment rather than a reduction in your Council Tax bill, based on Council Tax information we hold. This rebate will not need to be repaid by those who are eligible.

Please be aware that scammers are reported to be cold-calling people asking for their bank details to receive the energy grant. We will never ring and ask for your bank details.

See our Council Tax energy rebate page for details of who qualifies and how payments will be made.

Please do not phone us as we will update this website as soon as we have further information.

Check your Council Tax account and bill online - Cheshire East online account service

Homes for Ukraine scheme

Council tax discounts will not be affected if you sponsor and host a Ukrainian household in your home. The government are offering a £350 a month ‘thank you’ payment to all sponsors – this will not affect any council tax discounts.

For further information relating to this please visit the Gov.uk :

We are receiving reports of an email HMRC/Council Tax scam. Be aware and be vigilant especially online. Do not give any bank details via email or over the telephone to cold callers. If you are suspicious report it at: gov.uk/report-suspicious-emails

SMS from Council Tax

We are using SMS (texts) to contact our customers about late instalments. Text messaging is a cheaper and often more convenient way of getting in touch with residents. It is used by a growing number of Government and private sector organisations to send brief advice messages to customers.

Contact us

Page last reviewed: 16 March 2022