Council Tax bills explained
We have issued the 2023-24 Council Tax bills. This page should help with your queries regarding Council Tax annual billing. If you have a query about your bill that cannot be answered on our web pages contact the Council Tax team.
Check your Council Tax account and bill online - Cheshire East online account service
What you need to do if you pay by Direct Debit
Nothing. Your Direct Debit details will automatically carry over to your new bill and we will collect your new instalments on the dates shown on your annual bill.
Setting up a Direct Debit to pay your Council Tax
The easiest way is to set up a Direct Debit online.
Paying at the middle or end of the month
Paying by Direct Debit gives you the flexibility of choosing one of 6 payment dates to suit your circumstances. However, if you cannot set up a Direct Debit, payment must be made on the first day of the month.
Understanding how your bill has been calculated
Council Tax is made up of charges from Cheshire East Council, Cheshire Fire & Rescue Service and the Police and Crime Commissioner for Cheshire Constabulary.
For more information visit about Council Tax. For a breakdown of how we calculate your bill see your Council Tax bill explained.
How to get help with your Council Tax bill
You may be entitled to Council Tax Support. Visit the Benefit Section for more information.
Services your Council Tax pays for
The Council Tax helps pay for services such as adult social care, schools, community centres, street lighting, youth and sports centres, libraries and swimming pools. Your Council Tax also pays towards police, fire, public transport and collection and disposal of waste. There are no reductions for people who do not use them.
For more information see Council Tax Budgets and Spending
Charges for the Parish/Town
Your Parish/Town Council can add a charge to your Council Tax bill to pay for tasks they undertake in your Parish/Town. This includes maintaining playing fields and open spaces, providing footway lighting and looking after cemeteries and graveyards.
Queries relating to your Parish/Town charge should be made to them directly.
How Council Tax is set
The Council calculates the total amount of Council Tax needed by Cheshire East Council and that amount is divided proportionately between individual properties, which are placed in one of eight bands from A to H, depending on their value as at 1 April 1991.
In addition to the Cheshire East charge, local Town/Parish Councils, Cheshire Constabulary and Cheshire Fire & Rescue Service are responsible for setting their own Council Tax levels in consideration of their budget requirement for the year.
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Council Tax enquiry form
Call the Council Tax Customer Service Team on 0300 123 5013 during office hours, 8.30am to 5 pm Monday to Friday, if you're unable to use our forms.
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Page last reviewed: 27 November 2023
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