Warm homes local grant scheme - privacy notice

What information we may collect about you

Cheshire East Council, Cheshire West and Chester Council and Warrington Borough Council have been awarded Warm Homes Local Grant funding by the Department of Energy Security and Net Zero. The funding is being administered by Cheshire East Council.

We only collect and use the minimum amount of personal information required when delivering a service to you. We may use some or all of the personal information below:

• Name, address, contact numbers, email address, date of birth, proof of identity
• Household income (includes details of income from employment or welfare benefits)
• Property data (home ownership or tenure status)
• The amount of grant you are awarded for home retrofit improvements, including any financial contribution you or others make
• Information about previous access to government grant schemes

For installers, we may use some or all of the personal information below:

• Name, contact business address, email address and phone number
• Trustmark/MCS accreditation details or other relevant certification information, including other low carbon heating certification 
• Business information, including name, type of business and number of employees.

Why we are allowed to use your information

The legal basis for using your information is because you give us consent. 
If your application is successful, your information will be used to enter into a contract for home improvements to your property. 

The information is being used for a task in the public interest, being the delivery, administration and evaluation of the Warm Homes Local Grant Scheme, being a government funded scheme aiming to raise the energy efficiency of low energy performance homes, as well as statistical, research and fraud prevention purposes.  

Use of your personal data to contact you to take part in further research will be subject to your consent. 

Who we share your information with

• CoreLogic UK, appointed to carry out retrofit assessments under the Warm Homes Local Grant Scheme in Cheshire and Warrington
• Next Energy Services, appointed to carry out home retrofit works under the Warm Homes Local Grant Scheme in Cheshire and Warrington
• Cheshire West and Chester Council, only if you are a resident within the administrative area of Cheshire West and Chester
• Warrington Borough Council, only if you are a resident within the administrative area of Warrington
• The Department for Energy Security and Net Zero and its contractors for delivery, administration and evaluation of the scheme, statistical, research and fraud prevention purposes
• Other organisations administrating/supporting with the administration of central and local government schemes that support energy performance or low carbon heating measures, such as energy suppliers, Ofgem, TrustMark, Microgeneration Certification Scheme 
• We may share your data if we are required to do so by law, for example by court order or to prevent fraud or other crime

Where we get your information from

Information held by our team will normally come from you, when you make an enquiry or an application to the Warm Homes Local Grant scheme. In some cases, we may be provided with your data by a third party where you have given them consent to do so. In dealing with your request, we will access relevant information you have provided to other teams in the Council.

How long will you keep this data for and why

We will keep your data for a maximum period of 11 years.

DESNZ will keep some of your data for a maximum period of 25 years. For more information, you can view the DESNZ warm homes local grant privacy notice.

How your information will be stored

Information provided to us is kept on secure electronic systems. These are all only accessible to staff that need it, and secured by passwords and, where appropriate, encryption.

What happens if you don’t provide us with your information

We will not be able to process your enquiry or your grant application.

Will your information be used to make automated decisions

• No

Your rights

You have a number of rights regarding your personal data, including withdrawing your consent where we have asked for it. You can also ask for a copy of the information we hold about you and ask us to correct anything that is wrong. For detailed information about your rights please see our privacy notice at www.cheshireeast.gov.uk

For Further information

Please see the privacy notice for Cheshire East Council.