Research and Consultation Team - privacy notice

What personal information is being processed and what for

The Research and Consultation Team will retain the information and personal data that you provide in relation to the surveys or consultations you choose to take part in, this data may include:

  • Postcode - We use your postcode to understand the distribution of respondents by geography and socio-demographic characteristics. We ask this to ensure we have received a wide range of views from across the borough and to assess if there are any service gaps in specific areas and/or what services are currently available within a certain vicinity.
  • Who are you responding as - We ask this to ensure we have received a wide range of views from across the Borough from differing interest groups.
  • Age, gender, ethnicity, religion, disability, sexual orientation and if you are pregnant or on maternity

We ask these questions to ensure we comply with our duty as part of the Equality Act 2010. Also where necessary we will use this data to assess whether there are differing views between any groups of people in regards to specific services so that we can ensure services are targeted effectively and fairly.

Why we are allowed to use your information

Processing of personal data for the purposes specified will only occur when explicit consent has been given by the individual.

Who we will share your information with

The Research and Consultation Team will not share individual level data with any other Council departments or any other third parties without your prior consent or unless we are required to do so by law. We will provide summarised or grouped data to the interested Council department or external service as appropriate where individuals cannot be personally identified.

Where we get your information from

Consultations and surveys are often placed publically on the Cheshire East Council website. In this case no prior information about individuals has been obtained.

Where consultations or surveys have been specifically targeted at individuals or groups we will ensure that this is specified in each individual consultation or survey.

How long we will keep your personal information

We keep personal information in line with its retention schedule which is based on retention guidelines for local authorities. You can see details of our retention guidelines on our information asset register.

How your information will be stored

Information and personal data submitted for consultation purposes will be retained securely and in line with Cheshire East’s retention guidelines.

Paper responses are stored in a locked cupboard. Online responses are stored on UK based servers by the online account service that we use ‘Smart Survey’ – please refer to their privacy policy:

Once responses are downloaded they are stored on Council servers in folders only accessed by the Research and Consultation Team.

What happens if you don’t provide us with your information

You do not need to answer any of the ‘About You’ questions if you do not wish to, and you will not be affected in any way if you choose not to answer any, or some, of the questions.

Will your information be used to make automated decisions


Will this information be transferred abroad


Your rights

You have a number of rights regarding your personal data, including withdrawing your consent where we have asked for it.

You can also ask for a copy of the information we hold about you and ask us to correct anything that is wrong.

For detailed information about your rights please see our Corporate privacy notice.

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