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Regeneration Service privacy notice

How the Regeneration service uses your details

What Data is being processed and what for

The Regeneration Team receive personal data which may commonly include: (This list is not necessarily exhaustive) 

  • Customer Name
  • Address
  • Contact details
  • Age
  • Disability or Additional Needs
  • Payment Details
  • Qualifications
  • Learning and Development Activity
  • Work experience
  • Gender
  • Interests
  • Personal views

The service may process such personal data for a variety of reasons but normally it would be for one of the following: 

  • To carry out legal obligations or perform tasks in the public interest, for example we may analyse data provided to help us understand stakeholders or residents views in different localities to inform emerging regeneration strategy, plans and projects as part of our place making work
  • In order to liaise with you to respond to your enquiry, or to contact you regarding related issues
  • To take steps to enter into an agreement or contract with you, for example to agree to pay you a grant subject to contractual obligations
  • To  understand what we can do for you and inform you of other relevant services and benefits 
  • To obtain your opinion about our services 
  • To process financial transactions
  • To prevent and detect fraud and corruption in the use of public funds 
  • To make sure we meet our statutory obligations including those related to diversity and equalities.

Why we are allowed to use your Data 

The legal basis for processing personal data varies dependant on the precise reason we are processing that data.

Most frequently we will be processing your information in order to carry out our legal obligations or to perform tasks in the public interest. In other instances we will be processing the data because it is necessary to enable us to deliver our obligations relating to a contracts.

Who we will share your information with

  • Other Council Services
  • Ward Members (Councillors)
  • Government Bodies or Inspectors
  • Law Enforcement Agencies
  • Council Alternative Service Delivery Vehicles (ASDVs) 
  • Consultants or agents working on behalf of the Council
  • Statutory organisations supported by legislation

Information may also be shared, with your explicit consent, with other third parties. You may withdraw that consent at any time.

Where we get your information from

In the majority of instances, any information we hold on you will have been provided directly by you either in an enquiry sent to us or collected direct from you in a survey or similar. We also receive personal data from third parties for example in copies of MPs letters. 

How long we will keep your personal information

In some instances we have legal obligations to retain some data in connection with our statutory obligations as a public authority. However we will endeavour to keep information only for as long as it is needed. 

How long we hold your information depends on particular reason we collected the information from you.  Full details on how long our Service retain your information is listed in the Information Asset Register The information we hold is listed under the Service ‘Regeneration’.

How your information is stored

Information in electronic format is stored securely on council servers, accessed via encrypted systems through user access codes and password protection. This information is held within folders that can be accessed by members of the Regeneration Team only.

Paper information is filed in locked cupboards in secure council offices 

What happens if you don’t provide us with your information

We may not be able to provide you with a product or service unless we have enough information, or your permission to use that information.

Will your information be used to make automated decisions


Will this information be transferred abroad


Your rights

You can ask for a copy of the information we hold about you and ask us to correct anything that is wrong.  

For detailed information about your rights please see our privacy notice.

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