Regeneration Service privacy notice


The Regeneration Service of Cheshire East Council Company, is committed to protecting and respecting your privacy and complying with the principles of applicable data protection laws.

This notice sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

What personal information is being processed and what for

In order to provide our services to businesses and individuals, we need to retain certain types of personal data such as names, contact details, and business address, disability or additional needs, payment details, gender, interests and personal views.

The service may process such personal data for a variety of reasons but normally it would be for one of the following: 

  • To carry out legal obligations or perform tasks in the public interest, for example we may analyse data provided to help us understand stakeholders or residents views in different localities to inform emerging regeneration strategy, plans and projects as part of our place making work
  • In order to liaise with you to respond to your enquiry, or to contact you regarding related issues
  • To send you updates on initiatives, projects, meetings etc related to your local area.
  • To take steps to enter into an agreement or contract with you, for example to agree to pay you a grant subject to contractual obligations
  • To  understand what we can do for you and inform you of other relevant services and benefits 
  • To obtain your opinion about our services 
  • To process financial transactions
  • To prevent and detect fraud and corruption in the use of public funds 
  • To make sure we meet our statutory obligations including those related to diversity and equalities

Why we are allowed to use your information

We use your information to enable us to provide support to businesses and  individuals and to help us drive forward initiatives to revitalise or regenerate a specific place.

The legal basis for processing personal data varies dependant on the precise reason we are processing that data.

In cases where our services are funded by external organisations, such as the EU or government, or where businesses or individuals receive funding from us, we may need to retain your information as our services are subject to auditing procedures.

Who we will share your information with

Your information will only be shared with other organisations in relation to the activities outlined in the previous section. This may include sharing with:

  • Other Council Services
  • Ward Members (Councillors)
  • Government Bodies or Inspectors
  • Law Enforcement Agencies
  • Council Alternative Service Delivery Vehicles (ASDVs) 
  • Consultants or agents working on behalf of the Council
  • Statutory organisations supported by legislation
  • Project funders

Information may also be shared, with your explicit consent, with other third parties. You may withdraw that consent at any time.

Where we get your information from

In the majority of instances, any information we hold on you will have been provided directly by you either in an enquiry sent to us or collected direct from you in a survey or similar. If not directly supplied by you, we may source information from publicly available sources such as business directories, our database of businesses or from others who hold your data where passing your details to us accords with their privacy notice which you have agreed to. We also receive personal data from third parties for example in copies of MPs letters.

How long we will keep your personal information

In some instances we have legal obligations to retain some data in connection with our statutory obligations as a public authority. However we will endeavour to keep information only for as long as it is needed. 

How long we hold your information depends on particular reason we collected the information from you.  Full details on how long our Service retain your information is listed in the Information Asset Register The information we hold is listed under the Service ‘Regeneration’.

How your information is stored

We store your information as electronic data in our IT systems and sometimes as paper records. Security controls are put in place to maintain the security of both electronic and paper records e.g. passwords, data encryption and authorised user access.

We will take reasonable measures including policies, procedures and security features to ensure that your data is treated securely and protected from unauthorised and unlawful access and/or use, and in accordance with this notice. Unfortunately, the transmission of information via the internet and email is not completely secure and, although we will do our best to protect your personal data transmitted to us via the internet and email, we cannot guarantee the security of your data transmitted to our website from your device. Any transmission is at your own risk.

What happens if you don’t provide us with your information

We would be unable to provide you with services, the services we provide may be degraded, and we would be unable to contact you regarding for example initiatives to support your local area which may be of direct interest to you.

Will your information be used to make automated decisions

No, we do not carry out any automated profiling or decision-making in relation to our core services. However your data may be used to help us gain a greater understanding of business trends or activity.

Will this information be transferred abroad

We do not envisage transferring any information about or relating to individuals to anyone outside the UK. However, it is possible that the information we collect may be transferred to organisations which may store and use such data at premises in other countries.

Your rights

You have a number of rights regarding your personal data, including withdrawing your consent where we have asked for it. You can also ask for a copy of the information we hold about you and ask us to correct anything that is wrong.

For detailed information about your rights please see our privacy notice.

Page last reviewed: 02 November 2021