Adult Social Care - Privacy notice

What information we may collect about you

The information is used to support your direct care. The information held in the system includes:

  • name, address, date of birth, NHS number, ethnicity and phone number
  • details of people involved in your care (family, friends and other professionals)
  • medications
  • clinical or social care history
  • support plans
  • social care summary of needs
  • alerts or allergies.

The information is needed to:

  • understand your previous health and care support
  • evaluate your current health and care needs
  • plan the best onward care to meet you present needs
  • provide practical information to coordinate your care e.g. address.

Your NHS Number

Local health and social care services are working together to improve how your information is shared to support the decisions they make about your care. We ask for your NHS Number as it helps to uniquely identify you when sharing information between health and social care. The council also uses the Personal Demographic Service (PDS) to trace and verify your NHS number to help assure we have the correct NHS Number for you.

If you are being seen by more than one health or care service, the professionals treating you will now be able to share summary information if you have provided consent. This information can include recent appointments, test results, medicines, and a summary of any social care plan you are receiving.

For more information please visit the cheshire care record website.

How we use the information we collect about you

When you receive Adult Social Care Services, we collect your personal information in order for us to facilitate your direct care. As an example your NHS number allows Health and Social Care staff to identify you correctly, helping to ensure you receive safe and efficient care.

You can withdraw from these services at any time by notifying your care provider.  When you access these services your personal information will be shared with your health and social care provider.

Section 251b of the Care Act 2014 states that the providers of health and social care services have a duty to share information when it is likely to facilitate the provision of an individual’s health and care service in England.

When we collect your information in order to support you, we are doing so in our capacity as a public authority.

When we share your information between the Cheshire East Council and NHS services, we will only do this for the provision of your direct care, when doing so we rely on the following legislation:

Who we share your information with

We will only ever share your information with health and social care providers, such as the NHS which may include your GP as an example, when they are involved in supporting your direct care.  When we do this we will always be open and transparent about this.


You have the right to withdraw information sharing consent at any time. If you wish to withdraw your consent, please contact Cheshire East Council Social Care Services.

  • Tel: 0300 123 5010

Do I have to provide this information

The majority of information you provide to us is voluntary. In order to comply with data protection legislation, we will inform you whether you are required to provide certain information to us and where you have a choice in this.

When an adult receives care from the Local Authority it can be due to the following:

  • By agreement or request (you volunteer basic details).
  • Safeguarding concerns (so agencies can share information about an individual without their consent).
  • Referral from another organisation – for example your GP .

How long will you keep this data for and why

The data will be kept in line with Cheshire East information asset register.

How will my information be stored

Data will be stored within the ICT system (Liquid Logic) for Adult Social Care.

For Further information

Please see the privacy notice for Cheshire East Council.

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