Egress Switch secure emails

Why we use Egress Switch

Egress Switch allows us to send sensitive and confidential information to customers via email. It’s easy to set up and free to use.

How to read and reply to a secure email

1. Click on the link contained in the email you receive

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2. Sign in if you already have an Egress account or register for free

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3. Enter your email address and select a password to register

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4. Check your email for an activation code. Don’t forget to check your spam folder

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5. Access your secure email by selecting Read your message now

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You can also view our useful video tutorial.

Egress Switch App on smart phones

You can download Egress Switch via an App on your smart phone. Once you have registered, the App will ask for your permission to access your contacts and photographs on your phone. You can choose to accept or reject this request.

Using Egress Switch to receive my Personal Data


Egress Switch is Cheshire East Council’s secure email solution and it is our policy not to communicate personal data by standard, unsecured email. All you need to do is register with Egress Switch (provide a username and password) in order to access the message. Once you have done so, you can communicate securely with us.

If you prefer to use standard email, you should be aware that this is not a completely secure means of communication and there is a risk of possible interception when sending emails over the internet. 
If you receive an email through Egress Switch, and would prefer to receive it un-secured, please contact us confirming your acceptance of this risk and we will re-send the message by standard email.

However, it would be preferable, and in keeping with Cheshire East Council policy, if you would agree to use the secure solution and access email via Egress. This will protect your personal details from any risk of disclosure.