Report of Local Government and Social Care Ombudsman

The Local Government and Social Care Ombudsman has issued a report following its investigation of a complaint about Cheshire East Council. The complaint was about Children's Services. The Ombudsman found that there had been fault on the part of the council, and this had caused injustice to the complainant.

Cheshire East Council has agreed to take action which the Ombudsman regards as providing a satisfactory remedy for the complaint.

The Council must now consider the report and tell the Ombudsman within three months (or such longer period as the Ombudsman may agree) what it proposes to do.

Copies of the report will be available for public inspection during normal office hours at Delamere House, Delamere Street. Crewe, Cheshire CW1 2LL and at Macclesfield Town Hall, Market Place, Macclesfield, Cheshire, SK10 1EA for three weeks starting on Monday 15 September 2025. Anyone is entitled to take copies of the report or extracts from it. Copies will be supplied free of charge.