SEND  survey and consultation page

This page presents results from all surveys and consultations, conducted with parents and carers of children with special educational needs.

Results from past  SEND surveys and consultations

Use the drop down menus to see results for each survey/consultation.


Survey conducted during January 2021 – 345 responses were received.

Download the "Parent carer views of the EHC process" 2021 full report (PDF, 464KB).

Report conclusions:

This is the second year running that this survey has been conducted, and it is extremely pleasing to see not only a significant increase in the number of respondents, which indicates more engagement of parents and carers in the process, but also an apparent increase in the level of satisfaction among respondents with many aspects of the process.

The aspects of the process which achieved the lowest levels of satisfaction are the same as last time the survey was conducted – with the clarity of the process, and with the needs assessment being completed within 20 weeks still seemingly being the areas where further improvement is needed, despite the fact they have both improved significantly since 2020.

Finally, there is some evidence that satisfaction with aspects of the EHC Plan review process has dropped slightly for plans issued in 2020 and 2021 (although results are still at a reasonable level) – this may need looking into. However, it is also extremely positive to see that many aspects of the assessment process have increased in satisfaction for plans issued in 2020 and 2021 – this points to a definite improvement in the processes put in place.

Survey conducted during January 2021 – 345 responses were received.

Download the "Parent carer views of the autism process" 2021 full report (PDF, 488KB).

Report conclusions:

This is the second year running that this survey has been conducted, and it is extremely pleasing to see not only a significant increase in the number of respondents, which indicates more engagement of parents and carers in the process, but also an apparent increase in the level of satisfaction among respondents with many aspects of the process.

The aspects of the process which achieved the lowest levels of satisfaction were related to the waiting time to get an appointment for an autism assessment, and then the waiting time to get the results back from this assessment.

However, it is also positive to see that many aspects of the assessment process have increased in satisfaction for assessments conducted in 2020 and 2021 – this points to an improvement in the processes put in place.

Survey conducted during January 2020 – 181 responses were received.

Download the "Parent carer views of the EHC process" 2020 full report (PDF, 464KB).

Short summary of results:

High proportions of those completing an assessment had received an EHC Plan, and good proportions felt the EHC Plans described their needs, that the right people were involved in the process, and felt they had been involved in decision making.

However, there are some areas of concern highlighted within the survey, most notably around the clarity of the process. There also continue to be concerns around the time taken to complete assessments and plans.

Survey conducted during January 2020 – 181 responses were received.

Download the "Parent carer views of the autism process" 2020 full report (PDF, 488KB).

Short summary of results:

Positive feedback was received throughout the survey about the autism assessment process, and it is positive to note that large proportions of respondents feel they understand autism, and how it affects their child/young person.

However, it is a concern that almost two thirds of respondents (65%) felt they needed something further from EHC services, to help them understand and support their child/young person.

There are also areas of the process which seem to require improvement, including lowering the waiting times for assessments and results, providing clear points of contact, and providing clear explanation of certain aspects of the process.

Consultation conducted during November 2019 – 123 responses were received.

Download the "Short Breaks for Disabled Children Parent Carer Consultation" full report (PDF, 302KB).

Short summary of results:

A majority of respondents had accessed short breaks in the past 24 months (77%), and the most frequently used providers were Cheshire and Warrington Carers Trust, Everybody Sport and Recreation, and Space4Autism.

A small proportion of respondents were not accessing short breaks (24 out of 123, 19%), and required further information on where and what they were able to access them.

For those respondents who were accessing short breaks a number of them expressed how beneficial they were: having time to themselves /ability to recharge.

Based on responses to this survey, ideally future short break provision should be provided during school holidays, ensure staff have awareness of the individual child or young person’s needs, be active and simulating, and involve holiday or sport based activities.

Above all else, an understanding of the individual needs of the child or young person was felt to be paramount for the success of the service.

Upcoming  SEND surveys and consultations

Cheshire East Council has drafted a new Special Educational Needs and Disabilities (SEND) Strategy 2021 - 2024.

The aim of the strategy is to set out how children with disabilities and their families / parent carers will be supported in future post COVID-19, and at a time of increased resource pressure across the  SEND system.

We would now like your final views on this strategy, before it is finalised and adopted by the council.

Please submit your consultation response by 3 October 2021..

Page last reviewed: 10 June 2021