Business Rates refunds


If there is an overpayment showing on your account, we will allocate it to any other outstanding Business Rates accounts you may have. If you do not have any outstanding accounts we will take what we owe you off your next bill or if you'd rather have the money now you can ask us to pay it into your bank account. We don't normally issue refunds for amounts under £5.00.

If you paid your Business Rates by Direct Debit and your account has been closed and you have no other outstanding accounts a refund will be automatically issued.  You should allow 14 days from the date shown on your latest demand for the payment to reach your bank account.

Where you will be due a refund because you have moved premises or something else has changed, you will first need to tell us about the change.

Contact the Business Rates team to ask for a refund

What happens next

We’ll check that you’re due a refund. If you are, we should be able to pay it within 20 working days.

Contact Business Rates

Contact us

Customer Service Business Rates Team available for telephone enquiries:
Monday - Friday, 9:00 - 13:00

0300 123 5013

Revenues Service
Cheshire East Council
PO Box 622


Page last reviewed: 28 June 2024