Business Rates Annual Billing

We have issued the annual business rates bills for 2026-27.

Bills are dated 6 March 2026. If you notified us of any changes in the weeks leading up to 27 February 2026, we may not have updated your account yet. You will still receive your annual bill, and an amended bill will be issued as soon as possible.

Due to significant changes in the way business rates are calculated for 2026-27, we are currently unable to issue any amended bills following annual billing. This is because we are awaiting updated software from our supplier. We apologise for any inconvenience this may cause. Once the updated software is received, we will resume issuing amended bills, which we anticipate will be in early April.

This page should help with your queries regarding business rates annual billing.

If you have a query about your bill that cannot be answered on our web pages, please contact the Business Rates team. Customers who have a Cheshire East online account will receive an email when their new bill is ready to view online. If you have not already registered for an online account you register online at Cheshire East online account service.

If you have not received an email, check your spam or junk folder.

Check your business rates account and bill online - Cheshire East online account service.

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Rateable Value

The rateable value of your property is set by the Valuation Office Agency (VOA). The Valuation Office Agency has updated the rateable values of all business, and other non-domestic property in England and Wales.

These rateable values take effect from 01 April 2026. A change in rateable value may affect a relief or empty property exemption that you are entitled to. You may also qualify for additional relief if you have had a change in your rateable value, information regarding current reliefs can be found at Business rates reliefs.

Further information about the 2026 revaluation can be found online at Business rates revaluation 2026 - GOV.UK.

What you need to do if you pay by direct debit

Nothing. Your direct debit details will automatically carry over to your new bill and we will collect your new instalments on the dates shown on your annual bill.

Setting up a direct debit to pay your non-domestic rates (business rates)

If you're authorised as a sole signatory to sign for an amount at least equal to the total business rates due for the year, you can set up a direct debit by completing our online business rates direct debit form. You can also change between 10 and 12 monthly instalments this way. If your bank account requires two or more signatures please download our direct debit form to complete and return to Cheshire East Council, Revenues Service, PO Box 622, Crewe, CW1 9JH.

What you need to do if you pay by standing order

You will need to set up the standing order with your bank to make payments into the council's bank account, the council's bank details are on the back of your annual bill.

My circumstances have changed but the bill shows my old information

You can tell us by using our change of circumstances online form.

The postal address or the address of the property is incorrect

You can tell us by using our change of circumstances online form. If the property address requires amending, we will advise the Valuation Office Agency (VOA) to update the rating list.

A Retail, Hospitality and Leisure Multiplier (RHL) should be used for my premises

You can apply for a RHL multiplier on our website at Retail Hospitality and Leisure Multiplier 2026-27

I am eligible for a relief but it is not showing on my account

You can apply for reliefs and discounts by using our application form.

There is a credit on my bill how do I apply for a refund

You can apply for a refund on our website at business rates refunds.

Contact Business Rates