Business Rates Annual Billing

We have issued the 2018-19 Business Rates bills.

This page should help with your queries regarding Business Rates annual billing.

If you have a query about your bill that cannot be answered on our web pages please contact the Business Rates team.Customers who have a Citizen’s Account will receive an email when their new bill is ready to view online.

We have recently changed our email address to As a result, some customers may receive two emails to view their annual Business Rates bill. 

If you have not received an email, check your spam or junk folder. To ensure that you receive all future emails, add to your email Address Book or Safe List. 

Check your Business Rates Account and Bill online - Citizen's Account service

What you need to do if you pay by Direct Debit

Nothing. Your Direct Debit details will automatically carry over to your new bill and we will collect your new instalments on the dates shown on your annual bill.

Setting up a Direct Debit to pay your Non-Domestic Rates (Business Rates)

If you're authorised as a sole signatory to sign for an amount at least equal to the total Business Rates due for the year, you can set up a direct debit by completing our online Business Rates direct debit form. You can also change between 10 and 12 monthly instalments this way.

What you need to do if you pay by Standing Order

You will need to set up the standing order with your bank to make payments into the Council's bank account, the Council's bank details are on the back of your annual bill.

My circumstances have changed but the bill shows my old information

You can tell us by using our Change of Circumstances online form

The postal address or the address of the property is incorrect.

You can tell us by using our Change of Circumstances online form. If the property address requires amending, we will advise the Valuation Office Agency (VOA) to update the rating list.

Contact us

Contact Business Rates online

Business Rates Team available for telephone enquiries:
Monday - Friday, 9:00 - 17:00

0300 123 5013

Revenues Service 
Cheshire East Council
PO Box 622

Rate this page

We value your feedback. How do you rate this information?