Single Person Discount Review

We are conducting a review of Council Tax accounts where a 25% Single Person Discount has been applied. This discount can be claimed where there is only one adult aged 18 or over living at a property.

We know most people are claiming this discount correctly. However, sometimes people forget to tell us when the number of adults living in a property changes. This may be because:

• a new partner has moved in
• a new tenant or lodger has moved in
• a relative has moved in
• a child has turned 18

We review to ensure our records are accurate and up to date. You can tell us you are still living alone or that the number of adults living at your address has changed.

The review is managed on our behalf by Datatank Ltd. You will receive a letter and instructions on how to complete and either return the review form to them or respond online.

If you do not respond to the form, a reminder letter will be issued. If this is not returned, it will be assumed that your circumstances have changed and that you are no longer entitled to the discount.

What you should do now

Confirm your current details by clicking on Single Person's Discount Review. You will need to enter your unique PIN number to access your form. You can find your PIN number on the letter sent to you.

If you have any queries regarding the review, contact Datatank Ltd direct via the following channels:

Email: services@datatank.co.uk

Telephone: 0800 088 5830

Reviewing claims for discounts

We have a duty to review claims for discounts to ensure your circumstances haven’t changed and you still qualify for this discount.

We have an obligation to protect the public purse and remove discounts that are no longer valid.

Each year local authorities nationwide receive a high volume of applications for Single Person's Discount. Sadly some people are claiming reductions in their bills falsely. 

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Page last reviewed: 10 November 2023