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  2. Council Tax
  3. Council Tax Reductions
  4. Reviewing claims for discounts and exemptions

Reviewing claims for discounts and exemptions

We review claims for discounts and exemptions regularly to make sure that our records are up to date and to help identify fraudulent claims among Council Tax payers who are attempting to cheat the system.

We have a duty to protect public funds, and take Council Tax fraud very seriously.

If you get a letter or email,  please respond if required telling us your current circumstances so that we can update our records. If you don’t respond when requested, we might stop your reduction and investigate further.

Council Tax reduction review

Visit our council tax reductions page if you require more information about reductions available for occupied or unoccupied properties.

Contact Council Tax

Council Tax enquiry form

If you're unable to use our forms or have any questions about your bill you can call the Council Tax Customer Service Team on 0300 123 5013 during normal office hours, 8.30am to 5pm Monday to Friday, excluding bank holidays.

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Page last reviewed: 06 March 2025

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