Text and email messaging service for Business Rates

How we will contact you

If you fall behind on your Business Rate payments, we will contact you via text message and/or email.

Below are examples of how we will reach out to you, so you can verify their authenticity. If you have any questions or concerns, please use our online Contact us form.

You can check your Business Rates details by logging in or registering to view your account.

Text message

Our text message will appear as from ‘CECouncil’, include your full name or company name, and contain a hyperlink directing you to a verification page.

The hyperlink will start with https://revs.cheshireeast.gov.uk/ and be followed by a personalised reference. When clicked, it will take you to a verification page in which you will need to confirm your postcode.

After completing the verification page, you will be directed to a new page that details your outstanding Business Rates amount and provides instructions on how to make a payment.

Email message

The email from us will appear as from Cheshire East Council (email@revs.cheshireeast.gov.uk). It will include your full name or company name, and contain a hyperlink that directs you to a verification page.

After completing the verification page above, you will be directed to a new page that details your outstanding Business Rates amount and provides instructions on how to make a payment.

To pay the amount due now, use the links in the text or email or pay your Business Rates online or call our 24 hour payment line on 0300 123 5039. You will need your debit or credit card and your Business Rates account number.