Financial Welfare Team
Our Financial Welfare Team provides help and advice to improve your financial health.
We can help in any of the following ways:
- Benefit health checks: ensure you are receiving all the benefits you are entitled to. With a review of your current benefits and support to identify any additional ones you may qualify for.
- Council tax arrears assistance: help to organise a manageable payment plan.
- Council tax support: help with applying for council tax support which may reduce your council tax bill.
- Housing benefit applications: guidance through the application process.
- Free school meals: help applying for free school meals for your children.
- Blue badge application process.
- Discretionary housing payment to cover shortfalls in paying your rent.
We encourage you to take up all welfare benefits to maximise income and reduce unnecessary stress. We provide advice and signpost you to other organisations, if necessary, for other Department for Work and Pensions benefit entitlements.
The take-up of benefits helps to improve the local economy and eases the pressure on services dealing with long term poverty. We aim to provide specific focus and expertise for residents who need that support.
Support surgeries
Our team are available in person to provide targeted support via surgeries and events in local venues where Council Tax debt is high and benefit take-up is low.
There is no need to book an appointment, just come come along to any of the events.
Drop in session venues, dates and times
| Venue | Date | Time |
|---|
| Ash Grove Family Hub |
Thursday 18 September
Thursday 16 October
Thursday 13 November
|
10am to 4pm
|
| Congleton library |
Monday 29 September
Monday 27
October
Monday 24 November
|
10am to 4pm
|
| Congleton family Hub, Congleton |
Tuesday 23 September
Tuesday 21 October
Tuesday 18 November
|
10am to 4pm
|
| Crewe job fair at Market Hall, Crewe |
Wednesday 17 September |
10am to 2pm |
| Crewe library |
Thursday 26 September
Friday 31
October
Friday 28
November
|
10am to 4pm |
| Crewe welfare engagement event at Market Hall, Crewe |
Wednesday 1 October |
11am to 2pm |
| Hope Central - Handforth |
Thursday 11 September |
10am to 12:30pm |
| Hope Central Knutsford St Cross Church |
Monday 15 September |
10am to 12:30pm |
| Macclesfield library |
Tuesday 24 September
Wednesday 29 October
Wednesday 26 November
|
10am to 4pm |
| Monks Coppenhall family hub, Crewe |
Tuesday 9 September
Tuesday 14
October
Tuesday 11 November
|
10am to 4pm |
| Nantwich library |
Tuesday 30 September
Tuesday 28
October
Tuesday 25 November
|
10am to 4pm |
| Oak Tree family hub, Crewe |
Friday 12 September
Friday 10
October
Friday 14
November |
10am to 4pm |
| Oakenclough Family Hub, Wilmslow |
Wednesday 24 September
Wednesday 22 October
Wednesday 19 November
|
10am to 4pm |
| Sandbach Food Pantry |
Thursday 25 September |
9:30am to 1pm |
| Silk Life, Macclesfield |
Wednesday 10 September |
10am to 12pm |
| Wilmslow library |
Thursday 25 September
Thursday 30 October
Thursday 27 November
|
10am to 4pm |
Request financial welfare support
Use our online form to request financial welfare support:
Request financial welfare support
Do not use this form to request assistance from the Household Support Fund. Referrals to this fund must be made on your behalf by a trusted professional. Further information can be found at Household Support Fund.
Page last reviewed: 26 August 2025
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