Financial Welfare Team
Our Financial Welfare Team provides help and advice to improve your financial health.
We can help in any of the following ways:
- Benefit health checks: ensure you are receiving all the benefits you are entitled to. With a review of your current benefits and support to identify any additional ones you may qualify for.
- Council Tax arrears assistance: help to organise a manageable payment plan.
- Council Tax Support: help with applying for Council Tax Support which may reduce your council tax bill.
- Housing Benefit applications: guidance through the application process.
- Free School Meals: help applying for Free School Meals for your children.
- Blue Badge application process.
- Discretionary Housing Payment to cover shortfalls in paying your rent.
We encourage you to take up all welfare benefits to maximise income and reduce unnecessary stress. We provide advice and signpost you to other organisations, if necessary, for other Department for Work and Pensions benefit entitlements.
The take-up of benefits helps to improve the local economy and eases the pressure on services dealing with long term poverty. We aim to provide specific focus and expertise for residents who need that support.
Support surgeries
Our team are available in person to provide targeted support via surgeries and events in local venues where Council Tax debt is high and benefit take-up is low.
There is no need to book an appointment, just come come along to any of the events.
Drop in session venues, dates and times
| Venue | Date | Time |
| Ash Grove Children's Hub |
Thursday 19 March
|
10am to 4pm
|
| Congleton library |
Monday 30 March
Monday 27 April
Monday 1 June
Monday 29 June
|
10am to 4pm
|
| Crewe library |
Friday 27 March
Friday 24 April
Friday 29 May
Friday 26 June
|
10am to 4pm
|
| Macclesfield library |
Wednesday 25 March
Wednesday 29 April
Wednesday 27 May
Wednesday 24 June
|
10am to 4pm
|
| Oak Tree Family Hub |
Friday 20 March
|
10am to 4pm |
| Nantwich library |
Tuesday 31 March
Tuesday 28 April
Tuesday 19 May
Tuesday 30 June
|
10am to 4pm |
| Poynton library |
Thursday 26 March
Thursday 30 April
Thursday 28 May
Thursday 25 June
|
10am to 4pm |
Request financial welfare support
Use our online form to request financial welfare support:
Request financial welfare support
Do not use this form to request assistance from the Household Support Fund. Referrals to this fund must be made on your behalf by a trusted professional. Further information can be found at Household Support Fund.s
Page last reviewed: 04 March 2026
Thank you for your feedback.