School transport policies
Education travel payments
Any payments for education travel made to parents and carers are called Personal Travel Budgets (PTBs).
A PTB is money paid to you if your child is eligible for travel support. It helps you arrange travel in a way that works best for your family.
The mileage rate is 45 pence per mile.
This policy explains:
- who can get a PTB
- how payments are worked out
- how and when payments are made
Compulsory School age travel (home-to-school)
Children of compulsory school age may be able to get help with travel between home and school.
Our local policy explains:
- who is eligible for travel support
- how distance and needs are considered
- what type of help may be offered
Read the policy here:
You can also read national guidance from the Department for Education on home‑to‑school travel.
Post-16 travel policies (support for young people with an EHCP )
Travel support after age 16 is mainly for young people who have an Education, Health and Care Plan (EHCP).
Our post‑16 policy explains:
- who can get travel help
- Personal Travel Budgets
- bus passes, travel cards, and reduced fares
Read the policy here:
You can also read national guidance from the
Behaviour on school transport
Everyone has the right to travel safely.
Our Education Travel Behaviour Code explains what behaviour is expected when using school or college transport.
This includes:
- being polite and respectful
- following instructions
- helping keep journeys safe for everyone
Read the code here:
Appeals and complaints
If you disagree with a school transport decision, you can ask for it to be reviewed.
Our appeals and complaints process explains:
- how to ask for a Stage 1 review
- how to make a Stage 2 appeal
- what happens at each stage
Read more here:
Page last reviewed: 17 March 2026
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