Paying for Adult Social Care Services

If you’ve received care or support from Cheshire East Council, you may be asked to contribute towards the cost. This page explains how to pay for your care and where to get help or advice if you need it.

Ways to pay

Direct debit

You can pay invoices by direct debit by calling 0300 123 5122.

Bank transfer

Online banking

You can pay by online banking, using the following details:

  • Account name: Cheshire East Council
  • Account number: 26106368
  • Sort code: 30‑80‑12

Quote your Invoice Number as the payment reference and remittance advice can be sent to ceincome@cewp.co.uk.

Pay by debit or credit card

Online

You can pay online using Cheshire East Online Payments page.

You will need:

  • Your invoice number
  • Your debit or credit card

Instructions are provided through the online payments form.

By telephone

You can pay by card using the automated payment line on 0300 123 5039 (touchtone phone required).

Or call the Contact Centre on 0300 123 7012.
Opening hours can be found on Cheshire East Contact Us information page.

You will need your invoice number and card details ready.

Pay by cash

PayPoint

You can take your Adult Social Care bill to any PayPoint outlet to pay by cash.
There is no charge for using this service.

Find your nearest outlet on PayPoint.

Post Office

You can pay at any Post Office by cash or debit/credit card.
There is no charge for using this service.


Page last reviewed: 21 April 2026