Traffic lights

We design, inspect and maintain traffic lights at junctions and pedestrian crossings across Cheshire East.

Report a traffic light issue

You can report a traffic light issue online. 

Before you report a traffic light issue

For concerns about pedestrian crossing timings or beeps, see pedestrian crossings. 

After you report a traffic light issue

After you report a traffic light issue, we will get to the site within:

• 2 hours if all lights are out at a junction or when emergency action is needed
• 2 contract hours* if all lights are out at a pedestrian crossing
• 6 contract hours* if just a red light is out or a push button isn't working
• 12 contract hours* if just an amber or green light is out

*A contract hour is any hour between 7.30am and 7pm. So for example, if you report a red light out at 4pm, we will be there by 10.30am the next morning.

Contact Highways

We have a new way to report an issue.

If you consider a highways issue to be a danger to life:

Call the Highways Customer Services Team on 0300 123 5025