Insurance claims information for solicitors

Personal injury claims 

For personal injury claims with damages of £25,000 or less, submit the claim through the Claims Portal.

Following Ministry of Justice reforms, solicitors must use the Claims Portal for legally represented personal injury claims relating to incidents that happened on or after 31 July 2013.

The council's claims handling agents are listed below.

Public liability and employers liability

For incidents occurring 1 April 2014 onwards

Gallagher Bassett International
Central Admin
4th Floor
North Felaw Maltings
48 Felaw Street
Ipswich
Suffolk
IP2 8PN

Phone: 0113 246 2000

Use organisation ID D00019 when submitting a claim through the Claims Portal.

Incidents from 31 July 2013 to 31 March 2014

Topmark Claims Management Limited
160 Bath Street
Glasgow
G2 4TB

Phone: 0141 331 6831

Use organisation ID-D00073 when submitting a claim through the Claims Portal.

Motor claims

Incidents on or after 1 April 2017

Protector Insurance
City Tower
Piccadilly Plaza
Manchester
M1 4BT

Phone: 0161 694 9690

Use organisation ID-D00029 when submitting a claim through the Claims Portal.

Incidents from 31 July 2013 to 31 March 2017

Topmark Claims Management Limited
160 Bath Street
Glasgow
G2 4TB

Phone: 0141 331 6831

Use organisation ID-D00073 when submitting a claim through the Claims Portal.

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Page last reviewed: 11 July 2026