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Contact Us

General Enquiries

The general contact us form can be used for comments, compliments, complaints and suggestions.

If you wish to make a formal complaint please see our complaints procedure.

Emergency Contact Information

For emergencies out of hours call our Emergency Control Centre on 0300 123 5025.

For Social Care emergencies, please contact our Social Care Out of Hours team on 0300 123 5022.

Contact us in person

Visit one of our Customer Service Centres or get information on a range of Council services at the following Libraries:

Details of Council Offices if you have an appointment with an officer.

By telephone

Call us on one of our essential telephone numbers. The lines are typically open Monday to Friday, 08:30 - 17:00.

If you are hearing or speech impaired, you can use Text Relay (previously known as Type Talk). Text Relay is a telephone relay service which enables hearing and speech impaired people to communicate with hearing people by telephone.

Download a printable Cheshire East essential numbers poster


Cheshire East Council  Telephone: 0300 123 55 00
Westfields, Middlewich Road, Sandbach, CW11 1HZ
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