Railcards and discounts

It is also possible to receive discounts on rail travel.

Senior railcard

With a Senior Railcard you can get 1/3 off most rail fares to travel across Britain. You must be aged 60 or over to qualify for the senior railcard.

Railcards are available direct from National Railcards at a cost of £30 for a 1 year railcard and £70 for a 3 year railcard. Further information can be found on the Senior railcard website.

Permanent residents of Cheshire East Council can apply for a discount code allowing them to purchase at 1 year railcard at a discounted price of £24. A discount code can only be issued from a Cheshire East Council customer service centre or library. You must bring proof of your age and residency to obtain your code.

Once you have your code you will need to purchase the railcard either by calling National Railcards or by using their website. Your railcard will then be sent to your home address by post.

Lost or stolen senior railcards

You will need to contact National Railcards if your railcard has been lost or stolen. Contact details can be found on the Senior railcard contact us page.

Disabled persons railcard

If you have a disability that makes travelling by train difficult you might qualify for the Disabled Persons railcard available from National Railcards at a cost of £20 per year, alternatively if you are a permanent resident of Cheshire East Council you can apply for a discount code, which will give you a £4 discount off the cost of the railcard.

The disabled persons railcard allows you to get 1/3 off most rail fares throughout Britain. If you're travelling with an adult companion they also can get 1/3 off their rail fare.

Who is eligible for a disabled persons railcard

You need to give proof that you are eligible for a railcard. You might qualify if you: have a visual impairment; a hearing impairment; have epilepsy or are in receipt of a disability-related benefit. Check now to see if you're eligible for a railcard.

Applying for a discount code

To obtain a discount code you will need to bring

  • one proof of residence
  • one proof of age / identity
  • proof of disability - acceptable forms of evidence are detailed on the disabled persons railcard website under are you eligible?
  • discount codes can only be issued from a Cheshire East Council customer service centre or library.
  • once you have your discount code you will need to buy your railcard direct from National Railcards via their website or telephone service. Your railcard will then be sent to your home address by post.

Lost or stolen disabled persons railcards

You will need to contact National Railcards if your railcard has been lost or stolen. Details can be found on the Disabled Persons railcard website.

Further information on other railcards available from National Railcards

Season tickets

Regular rail users and commuters should consider annual season tickets. National Rails season ticket calculator is a useful tool to help passengers work out the cost.

PLUSBUS

Plusbus - combined bus and train ticket. If you travel by bus and rail why not try PLUSBUS and save too. It gives you unlimited bus and tram travel (on participating operators services) around the whole urban area of participating towns. Use PLUSBUS to start your journey (to get to a rail station) and/or to end your journey (from station to your destination).

Help when travelling by train for disabled passengers

National Rail and the train companies can provide you with help and assistance when using their services. If you need assistance passengers are recommended to book at least 24 hours in advance of travel.

Booking in advance enables train companies to check the accessibility of the stations you will be using, help you plan the journey best suited to your needs, and if necessary, arrange alternative transport to the nearest accessible station, a taxi for example.

The 24-hour notice period also gives the companies time, where possible, to relocate staff to assist you. This is important if you are going to travel at a time when a station is usually unstaffed.

To arrange assistance please contact the train company that you will be travelling with. Alternatively you can book assistance online using the assisted travel form.

If you are not sure what train company you are travelling with, please contact National Rail Enquiries:

Telephone: 08457 48 49 50*

Textphone: 0845 60 50 600

*Calls to this number from landlines are charged at the local rate and may be recorded.

Contact us

Bus Pass Team

For Bus and Train times call Traveline 0871 200 22 33 calls cost 12p per minute plus your phone company's access charge.

The English Traveline call centre opening hours are 7am to 10pm most days. You can find full details on Traveline's website.


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