Bus service timetables and journey planning

New safety guidance when travelling

From 15 June 2020 you must wear a face covering unless you are exempt - if you do not you may be refused travel or fined. Exemptions include young children, people with disabilities and those with breathing difficulties
From 24 July 2020 you must wear a face covering in enclosed public spaces including bus stations
Keep social distancing while waiting for the bus
Allow other passengers to exit the bus before attempting to board
Follow any instructions issued by the bus operator while travelling
Use contactless payment where possible
Wash your hands or use sanitiser before and after travelling.

Travelling Safely on FlexiLink

Cheshire East Council's demand-responsive FlexiLink service will restart on 3 August 2020. Please see specific guidance for using the FlexiLink service during the pandemic.

Bus pass applications and replacements

From 1 July 2020, eligible Cheshire East residents can apply for an older person’s or disabled person’s bus pass via the new Cheshire East Bus Pass Portal. You can also use the portal to replace lost or damaged cards (£10 fee applies).

Libraries started a phased reopening from 6 July. Please contact the relevant Library to confirm they are open as you will now need to book an appointment for any bus pass related enquiries. Information can be found at Cheshire East Council Libraries. Please note the Customer Centres at Macclesfield Town Hall and Delamere House remain closed until further notice.

Bus passes revert to normal usage

From 1 July, free concessionary bus travel reverted to only being available after 9.30am but the half-fare concessionary travel before 9.30 will continue. These restrictions had previously been lifted during the lockdown period to enable older and vulnerable residents to access key services. As the new phase of measures, introduced by government, could see an increase in passenger demand at peak times, the council is falling in line with neighbouring authorities to avoid any confusion where travel on cross-boundary services is concerned.

Changes to bus timetables – check before you travel

Bus operators may need to change bus services at short notice. You should check on the bus operators’ websites for details about individual bus services. Operators' contact details are on our bus service changes page.

Shopmobility Services

There are number of shopmobility services that operate within the Cheshire East Borough. These services closed due to Covid-19/coronavirus but are now beginning to reopen and notify their customers.

Please be aware that changes have been made to these services to enable them to operate safely during the ongoing pandemic; contact the service you wish to use for the most up-to-date information.

Due to the ongoing Covid-19 virus pandemic and Government instructions for people to work from home and self-isolate, some of our services continue to be reduced or suspended. We are sorry for the inconvenience this may cause and we look forward to reintroducing services as soon as it is safe to do so.

If you know your bus route number use the bus timetable list to go to the buses page for details of times and fares or use the bus and rail maps to help plan your journey on the bus network.

You may be able to use one of the community and flexible transport services that operate in East Cheshire to complete your journey.

If you are of eligible age or disabled you may qualify for a senior or disabled persons bus pass or senior and disabled persons railcard.

There are also other railcards available to passengers.

Planning your journey online or by phone

Door to door travel planning

You can use the Traveline journey planner to find routes and times for your journey anywhere in Great Britain, or click on the icons at the top of the journey planning box to find live departures or look up a timetable for buses and trams that cover all the stops served.

You can plan your journey with the help of the Traveline telephone service by calling 0871 200 22 33 (12p per minute from landlines and mobiles, plus your phone companies access charge).

The English Traveline call centre opening hours are 7am to 10pm most days. You can find full details on Travelines website.

You can also track your bus in real time with the operators listed below

Bus operator contact details and complaints

Contact the operator for further information regarding individual services and fare information

Aimee's Travel 01538 385050
Arriva 0344 800 44 11
D&G Bus 01270 252 970
First 0345 602 0121
High Peak Buses 0844 351 1120
Hollinshead's Coaches 01782 512209
Mikro Coaches 01270 588 867
Stagecoach 0161 273 3377
Compliments and complaints about bus services

Bus service changes, disruption information and notices

You can find further information on the Cheshire East public transport news and notices page

You can also track your bus in real time with the operators listed below