Frequently Asked Questions about Cheshire East Libraries

Here we hope you find the answer to any questions you may have about the library service. If your question is not answered please contact us.

Getting started with Libraries

• How can I join the library?
• How can I find out where my nearest library is?
• How can I find out how to get to the library?

Borrowing items from the library

• How many items can I borrow?
• How long can an item be borrowed for?
• How do I renew my loans?
• How many times can an item be renewed?
• How much do I have to pay if I return items late?
• Do you provide an advance email service for overdue items?
• How can I reserve an item?
• How much does it cost to reserve an item?
• How much does it cost to borrow a DVD?
• How much does it cost to borrow a CD?
• How much does it cost to borrow a computer game?
• How can I find a specific book?
• Can I borrow ebooks, eaudiobooks or emagazines from the library?

Online Library Services

• How can I find out my PIN?
• What are eResources?
• Can I use a computer in a library?
• Can I use WiFi in the library?

Services at the Library

• Do you have any events for children in libraries?
• What is Bookstart?
• What is the Home Library Service?
• Do you have any services for visually impaired people?
• What are Memory Boxes?
• How can I use the mobile libraries?
• I have a family history enquiry. Can you help me?
• I have a local history enquiry. Can you help me?
• Do you have any material in foreign languages?
• I’d like to join a reading group, are there any in libraries?
• Can the library help a reading group that meets in people’s homes?