Help with heating your home

Making your home more energy efficient will save you money on your fuel bills – and it can also improve your health by making your home warmer too.

There are a range of grants that we can access for heating repairs, renewable heating and insulation. Generally, we can help with heating repairs if:

  • You receive an income or disability related welfare benefit, or
  • You have a low income and you have poor health that is made worse by cold, or
  • You have an illness or receiving treatment which means that you are considered to be 'clinically extremely vulnerable' by the NHS.

Generally, we can help with insulation and renewables if you live in an off-gas property which has an energy performance rating of Band E, F or G, and your total household income is less than £30,000. 

We do not have any funding for insulation or renewables in properties that are heated by gas. 

The Green Homes Grant scheme in Cheshire East is now closed to new enquiries. All active enquiries are being processed, and if eligible, works will need to be completed by 31 August 2022. 




Home Upgrade Grants are available for homes with an Energy Performance Certificate that is Band E, F or G  which aren't heated using gas. If funding allows, we may be able to help you if your property is Band D - we have a waiting list for Band D properties, and may release funds from time to time. You can check on the Energy Performance Certificate Register for your address. If your property doesn't have a Certificate, we can help you to arrange one if you qualify for this scheme. 

The amount of grant you can apply for varies depending on your property, and ranges from £10,000 for an electric heated Band D property, up to £25,000 for a Band G home heated by oil, LPG or solid fuel. Homeowners will not need to pay anything towards the scheme; in private rented properties, the landlord is expected to make a minimum one-third contribution to the scheme. 

Typical improvements to your home that can be carried out using the grant are: 

  • solid wall insulation (internal or external)
  • cavity wall insulation
  • loft, room-in-roof and flat roof insulation
  • under-floor insulation
  • air source heat pump
  • ground source heat pump
  • solar thermal for hot water
  • solar PV for electricity generation
  • high heat retention electric storage heaters
  • heating controls
  • external door and window upgrades (only in conjunction with other improvements)

The improvements must improve your Energy Performance Band by at least 2 bands to qualify - for example, if your home is Band E, it should reach Band C or above with the planned improvements. 

To qualify, you must be a homeowner or private tenant and meet the income criteria:

  • You receive an income related benefit (for example, Universal Credit, Pension Credit Guarantee, Council Tax Support, income-related Employment and Support Allowance, or Tax Credits), OR
  • Your total household income before tax, National Insurance and other deductions is no more than £30,000, OR
  • if you have three children under the age of 18 living with you, your total household income before tax, National Insurance and other deductions is no more than £33,000 (add £3,000 for each additional child). 

When we calculate your household income, we will ignore any disability benefits (such as Personal Independence Payment or Attendance Allowance) so this will not count towards your household income. 

To apply, complete the enquiry form at the top of this page. We will contact you to confirm your eligibility (we will ask you to provide us with documents to confirm your income) and explain the next steps. 

Green Doctor is a service for Cheshire residents who are homeowners or private tenants, providing free information, support and advice at home on ways you can take control of your fuel bills so you can afford to heat your home. Ways in which they can help include:

  • switching gas and electricity suppliers to the most affordable tariff
  • accessing heating and insulation grants
  • installing small energy saving devised such as draughtproofing, reflective radiator panels, low energy light bulbs and water saving devices
  • help with fuel debt
  • energy efficiency advice

You qualify if you meet one or more of the following criteria:

  • you receive an income or disability related benefit
  • your annual household income is less than £26,000
  • you have a long term health condition or disability that is made worse by the cold

To arrange a free home visit, or to find out more contact Green Doctor on 0330 1740 863 or email

Green Doctor works closely with our Care and Repair service, who will organise any insulation or heating improvements that are needed in your home.

Grants of up to £2,000 are available for heating and insulation improvements for homeowners. More information about this grant can be found by visiting the Affordable Warmth Grant page or by completing the enquiry form at the top of this page. 

Small grants of up to £200 are available if you are concerned about gas safety in your home. You might need your gas boiler servicing, or need a gas safety check or repair to your gas fire, cooker, boiler or water heater, or have concerns about the gas pipework or flue. If you are sleeping in the same room as a gas appliance such as a fire or boiler, we recommend that you have regular gas safety checks and install a carbon monoxide detector. If you are a homeowner, have a low income and/or a disability you may qualify for this grant; complete the enquiry form at the top of the page.

Major gas and electricity suppliers have to provide funding towards energy efficiency such as heating or insulation; if you are in receipt of any of the following welfare benefits you may qualify for help.

  • Child Tax Credit
  • Income Related Employment and Support Allowance
  • Income Support
  • Pension Credit Guarantee
  • Universal Credit
  • Working Tax Credit

You can either contact one of the major energy suppliers (you don't have to be their customer to qualify), or complete the enquiry form at the top of the page and we can put you in touch with an ECO installer. Their funding doesn’t always cover the full cost of the work; we may be able to help you to apply for funding to help to make it more affordable.

ECO Flex

Funding is available through ECO for people who don't receive one of the qualifying benefits, but does meet local criteria in Cheshire East. We will provide written confirmation to the energy supplier or their installer if you meet our local criteria, and they will make the final decision on whether they can provide funding for heating or insulation.  

The Council is reviewing its ECO Flex Statement of Intent in line with new guidance. The Statement of Intent will be subject to approval by a Committee in September; if approved, it will be published here. Until it is approved, we cannot issue an ECO Flex declaration on behalf of customers. 


LEAP  is run by Energy Projects Plus and offers free home energy visits to people who are vulnerable to living in a cold home. They offer energy advice, install simple energy measures such as radiator panels, LED bulbs, draughtproofing and chimney balloons, provide support with switching energy supplier and identifying funding for heating repairs. For a free energy visit, contact their telephone advice service on 0800 043 0151.

Energy Projects Plus provide a telephone advice service on 0800 043 0151 for Cheshire East residents, offering a wide range of advice on energy efficiency, information on insulation grants and offers, emergency funding for replacement boilers or to help with prepayment meters, switching energy suppliers, managing fuel debt, renewable energy, and much more.

Contact us

Telephone: 0300 123 5017 (select option 4)

Page last reviewed: 22 July 2022