Help with heating your home

Making your home more energy efficient will save you money on your fuel bills - but will also improve your health by making your home warmer too. 

We can often access funding for heating repairs, replacement boilers and first time central heating systems. There are a number of ways you may qualify, including some welfare benefits, a combination of low income and high heating costs, or certain health conditions which are made worse by the cold. Complete the Help with Heating enquiry form to apply for help.

ECO Flexible eligibility

ECO  is an opportunity for people receiving certain income related benefits to get help with insulating and heating their home. The funding is provided by the large energy suppliers.

In Cheshire East we also use 'flexible eligibility' which means that the scheme can be extended to include people who are at risk of fuel poverty or who are vulnerable to cold. We published a Statement of Intent (PDF, 268KB) on 8 August 2017 which details our eligibility criteria.

If you are a homeowner or private tenant, complete the Help with Heating enquiry form. If you are eligible for help, we will produce an ECO Declaration and pass on to an energy supplier. The energy supplier or their nominated installer will make the final decision on whether they can provide help with insulating or heating your home.  

Contact us if you are an energy supplier or installer and you would like us to provide a Declaration for your customers.

Energy advice services

These services in Cheshire East can help you if you want to reduce your energy use, save money, or find a way to manage your fuel bills.

Save Energy Advice Line

Energy Projects Plus provide a telephone advice service on 0800 043 0151 for Cheshire East residents, offering a wide range of advice on energy efficiency, information on insulation grants and offers, switching energy suppliers, managing fuel debt, renewable energy, and much more.

The Government has placed an obligation on the largest energy companies to provide  help with heating and insulation to low income and vulnerable households, as well as for people where their properties are 'hard to treat' (normally solid walls, or narrow cavity walls).

There are numerous installers who have access to energy company funding for heating and insulation. You don't have to be on a low income to access help with insulation - there are many schemes available for free or discounted insulation. The Save Energy Advice Line will be able to signpost to you to companies offering funding.

Local Energy Advice Programme ( LEAP )

LEAP is run by Energy Projects Plus and offers free home energy visits to people who are vulnerable to living in a cold home. They offer energy advice, install simple energy measures such as radiator panels, LED bulbs, draughtproofing and chimney balloons, provide support with switching energy supplier and identifying funding for heating repairs. For a free energy visit, contact their telephone advice service on 0800 043 0151.

Care and Repair

Our Care and Repair service provides support to older, disabled and vulnerable people to improve their homes so they are safe and warm. The service includes accessing Affordable Warmth Grants for heating, and helping to organise the works. For more information, please visit Care and Repair or complete the Help with Heating enquiry form


Our wholly owned Cheshire East company Civicance offer Energy Performance Certificates for your property.  Energy Performance Certificates are usually needed when you rent our or sell your home, and provide useful information about the cost effectiveness of making energy efficiency improvements. Civicance also offer thermal imaging which is a useful tool to help you diagnose problems with your home including heat loss. For more information, visit Civicance.

Saving energy

For tips on saving energy, please visit the Energy Savings Trust website