Contact Housing

All Housing services can be contacted on 0300 123 5017.

If the office is closed and you are homeless in an emergency, you can contact our out of hours number 0300 123 5025.

Please click on the following links for details of how to contact each team:

Housing Standards and Adaptations contact details

The team delivers three main functions: improving Housing Standards in the rented sector; Care & Repair to improve and adapt homes; and Sustainable Warmth to make the home warm. 

Housing Standards - email or telephone 0300 123 5017 (option 4) for the following services:

Care & Repair - email or telephone 0300 123 5017 (option 4) for the following services:

Sustainable Warmth - email, telephone 0300 123 5017 (option 4), or complete the enquiry form by following the link below

For advice and information about finding a privately rented house, information about your tenancy rights and responsibilities, or if you are a landlord with a house available for a tenant call 0300 123 5017 Option 1.

Handyperson Service

Orbitas provide our Handyperson service for small repairs and practical tasks around the home.

Housing Options Service contact details

The housing options service now has a single contact point for all housing related queries.

The following teams can be contacted through the phone number 0300 123 5017 options 1 and 2

  • Cheshire homechoice (the housing register)
  • Housing advice
  • Homeless advice
  • Money advice
  • Private Sector Liaison officers
  • Single Point of Access for supported housing and floating support in Cheshire East.

The Housing Options service is available between 10.30am - 12.30pm and 1.30pm - 4.30pm every day.

If you find yourself with no accommodation outside of these hours, then please contact 0300 123 5025.


Housing Strategy and Development contact details

The Strategy and Development team update housing policies and support housing developers to build properties across the borough.

Email us at

Strategic Housing Cheshire East Council Westfields Middlewich Road Sandbach Cheshire CW11 1HZ

Affordable Housing

Information on Affordable housing accommodation options can be found on the Affordable housing page.

Page last reviewed: 20 November 2023