Report a pothole or damaged road surface

Before you report this problem

We can only deal with issues on our road network.  If the issue is on a private road or on land like a car park owned by an organisation like a supermarket, you should report the problem to the owner instead.

Report a problem on the road

Members of the public can report highway issues by using the Report It tool, using the links below. We will endeavour to respond to your enquiry at the soonest opportunity. If your enquiry is an emergency call 0300 123 5025.

Report a problem on a road 

Road (carriageway) emergencies

If you consider the damage to be dangerous or an emergency call us on 0300 123 5020.

You can report issues online anywhere in the country via Fix My Street.

Previously reported problems

You can track the progress of reports you made on our previous system 

Report a streetlight

You will need to zoom in on the map to see the location details.

Report / track a street lighting issue

Report a street cleansing issue

See our street cleansing pages to report fly-tipping, litter