Report a pothole or damaged road surface
Before you report this problem
We can only deal with issues on our road network. If the issue is on a private road or on land like a car park owned by an organisation like a supermarket - report the problem to the owner of the road instead.
Report a problem on the road
Use our system to add details about a problem, including it's location and the option to upload a photo if available.
Make sure you are zoomed in on the map to select the location of the issue - even if you have put in the address.
Report / track a pothole or problem on a road
Road (carriageway) emergencies
If you consider the damage to be dangerous or an emergency, call us on 0300 123 5020.
Report a streetlight
You will need to zoom in on the map to see the location details.
Report / track a street lighting issue
Report a street cleansing issue
See our street cleansing pages for fly-tipping, litter