Report a pothole or damaged road surface
Before you report this problem
We can only deal with issues on our road network. If the issue is on a private road or on land like a car park owned by an organisation like a supermarket, you should report the problem to the owner instead.
Report a problem on the road
Potholes and flooding issues are a key priority for the highway team following unprecedented rainfall since July 2019. All other reported issues and service requests will be considered in due course but timescales may be affected as part of this prioritisation. Thank you for your patience whilst we continue to work to keep the network safe and serviceable for all users.
Report a problem on a road
Road (carriageway) emergencies
If you consider the damage to be dangerous or an emergency, call us on 0300 123 5020.
Previously reported problems
You can track the progress of reports you made on our previous system
Report a street cleansing issue
See our street cleansing pages for fly-tipping, litter