Report a pothole or damaged road surface
Before you report this problem
We can only deal with issues on our road network. If the issue is on a private road or on land like a car park owned by an organisation like a supermarket, you should report the problem to the owner instead.
Report a problem on the road
Members of the public can report highway issues by using the Report It tool, using the links below. We will endeavour to respond to your enquiry at the soonest opportunity. If your enquiry is an emergency call 0300 123 5025.
Report a problem on a road
Road (carriageway) emergencies
If you consider the damage to be dangerous or an emergency call us on 0300 123 5020.
You can report issues online anywhere in the country via Fix My Street.
Previously reported problems
You can track the progress of reports you made on our previous system
Report a streetlight
You will need to zoom in on the map to see the location details.
Report / track a street lighting issue
Report a street cleansing issue
See our street cleansing pages to report fly-tipping, litter